Process Improvements / Change

Business Book List By Category

• Strategic Management: Creating Competitive Advantages
  Gregory G. Dess and G. T. Lumpkin, McGraw-Hill, New York, NY, 2003.
  http://books.mcgraw-hill.com
  This textbook addresses the question of why some firms are able to enjoy the benefits of developing and maintaining competitive advantages in the marketplace while others are not. Using timely examples, Strategic Management examines the three interrelated and major activities of the overall strategic management process: analysis, formulation, and implementation. The book also covers intellectual capital, electronic commerce, entrepreneurship, globalization, and ethics.
  
  

• The Company of the Future: How the Communications Revolution is Changing Management
  Frances Cairncross, Harvard Business School Press, Boston, MA, 2002.
  http://www.harvardbusinessonline.org
  This book focuses on how the Internet will profoundly alter the role of management and the structure of the organization. The author outlines ten critical capabilities for surviving this volatile period of fundamental organizational change, looking beyond the traumas of recession, terrorism, and war to chart a course into the future. The book sets a new agenda for our networked age, describing an emerging type of company that requires managers and leaders to combine both technological and human skills to succeed.
  
  

• The Heart of Change: Real-Life Stories of How People Change Their Organizations
  John P. Kotter and Dan S. Cohen, Harvard Business School Press, Boston, MA, 2002.
  http://www.hbsp.harvard.edu
  Using real-life stories from people in all types of organizations, the authors explore how change actually happens, and address the fundamental problem underlying every major transformation -- how to go beyond getting your message across to actually change people's behavior. Organized around an eight-step change process, this story-driven book is based on interviews within over 100 organizations in the midst of large-scale change.
  
  

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