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Table of Contents

Vol. 23, No. 2
March 2012

Features

• COVER STORY
  Collaborating With the Competition
  
  Horizontal collaboration allows companies in the same industry to share resources for cost savings and improved customer service.
  Mary Siegfried
  
  
• Lessons in Supplier Relationship Management
  
  The importance of being a good customer cannot be overstated, and asking for candid feedback can make a tremendous, positive difference in supplier relationships.
  Lisa Arnseth
  
  
• Japan: One Year Later
  
  The Japan earthquake and tsunami disasters have taken their toll on Japanese industry and on several global supply chains.
  Lisa Arnseth
  
  
• SUPPLEMENTAL ARTICLE
  Reporting Conflict Minerals in the Supply Chain
  
  Know how to approach suppliers and glean required information about sourcing conflict minerals in global supply chains.
  Daniela Buehner, C.P.M., MCIPS, CSMP
  
  
• SUPPLEMENTAL ARTICLE
  Navigating Currency Fluctuations
  
  Currency markets are changing and adjusting constantly, making it important for supply managers to understand their volatility.
  Ida A. Mirzaie, Ph.D.
  
  

Columns

• Working With Suppliers
  
  From the Editor-in-Chief
  Supplier relationships are critical to organizational success, whether they're integrated horizontally or vertically.
  Terri Tracey, CAE, Editor-in-Chief
  
  
• Valuing Professional Credentials
  
  Executive Access to the CEO
  Look out various windows to determine which credentials might be right for you to attain.
  Paul Novak, CPSM, C.P.M., A.P.P., MCIPS
  
  
• Learning From Mistakes
  
  Out In Front: Leading People, Leading Organizations
  Mistakes are inevitable, but smart supply management leaders can turn mistakes into learning experiences.
  John P. Bishop, CPCM
  
  
• Best Offense Is a Good Defense
  
  Tapping Into ... Supply Management Issues and Trends
  Supply managers must keep on top of ever-changing cybersecurity laws to protect their organizations and their customers.
  Michelle Cohen
  
  
• Sustainable Distribution Logistics
  
  Sustainability: Responsible Supply Management
  An educational materials distributor uses green shipping materials and technology to eliminate paperwork and keep its global locations on the same, green page.
  Joe Steffney and Rich Eby
  
  
• Snapshot of Conflict Minerals
  
  CAPS Research: Promoting Supply Management's Best Practices
  Despite growing concerns about the source and mining of conflict minerals, many organizations lack the policy and reporting structures to track these materials.
  CAPS Research
  
  
• Inspire Passion Through Value
  
  Personal Connections: Work. Life. Balance.
  Passion fuels the engine of change, but employees must feel a sense of value in both themselves and their organization before they can exude passion.
  Billie G. Blair, Ph.D.
  
  

Departments

• Just in Time -- March 2012
  
  This article is not available online.
  
  
  
• ISM News -- March 2012
  
  This article is not available online.
  
  
  
• Beyond Borders
  
  International Insights
  Lisa Wolters-Broder
  
  

ISM Report On Business®

• Manufacturing and Non-Manufacturing ISM Report On Business^®
  
  Highlights of the Monthly Report On Business^® Releases - February 2012 Data.
  
  
  
• Global Business Trends -- March 2012
  
  This article is not available online.
  
  
  

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