Email or Call Us!
Below is a list of ISM employees and their primary responsibilities. To reach any of the individuals below via telephone, dial 800/888-6276 or 480/752-6276, and enter the extension number when prompted.
Please note: ISM office hours are 7:30 a.m. to 4:30 p.m., MST, Monday through Thursday (ISM remains on Mountain Standard Time year-round), and 7:30 a.m. to 3:30 p.m., MST on Friday.
CUSTOMER SERVICE
Customer Service Associates — Process customer orders, membership applications, membership status and inquiries.
Kara Buckley ext. 3072
Shelly Cabanillas ext. 3075
Chrishna Corbin ext. 3126
Shauna Lafanette ext. 3020
Kari Maschino ext. 3013
Margie Petersen ext. 3000
ACCOUNTING
Sheri George ext. 3025
Vice President
Linda Whyte ext. 3019
Manager
Jennifer Peel ext. 3064
ISM/CAPS Accounts Receivable
Mario Ballesteros ext. 3014
ISM/CAPS Accounts Payable
Amy Petty ext. 3084
ADR Accounts Receivable and Accounts Payable
ADR NORTH AMERICA & ISM-ADR SCHOOL FOR SUPPLY MANAGEMENT
Bill Michels, CPSM, C.P.M. ext 3112
President ADR North America
Jim Barnes ext 3055
Director
Karen Collins, CPSM, MCIPS, C.P.M. ext. 3123
Senior Executive - Onsite Education
Dave Castro, CPSM, C.P.M. ext. 3006
Senior Consultant
David Migliore ext. 3008
Manager Operations
Gail Arndt ext. 3031
Senior Associate - Onsite Education
Kathleen Lacy ext. 3143
Associate - Onsite Education
CAPS RESEARCH
Phil Carter, D.B.A. 480/752-2277
CAPS Research
Rick Boyle, Ph.D. ext. 3050
CAPS Research
Roberta Jennings ext. 3131
CAPS Research
Steve Koch ext. 3116
CAPS Research
Miranda Kuhns ext. 3016
CAPS Research
Debbie Maciejewski ext. 3046
CAPS Research
Robert Monczka, Ph.D. ext. 3119
CAPS Research
Tammy Schwerman ext. 3054
CAPS Research
Kristin Thies ext. 3037
CAPS Research
D. Steven Wade ext. 3060
CAPS Research
Jan Willoughby ext. 3115
CAPS Research
Geoff Zwemke ext. 3052
CAPS Research
Cecilia Mendoza ext. 3092
Responsible for communications, marketing, and program planning for the Center.
Kristen Moreno ext. 3005
Responsible for communications and marketing for the Center.
CORPORATE DEVELOPMENT
Mary Lue Peck ext. 3133
Vice President - Managing Director
Candace Craig ext. 3089
Manager, Corporate Development
Nicole Pattee ext. 3109
Senior Associate, Corporate Development
DIVERSITY
Rainey Alben ext. 3085
Director
EDUCATIONAL PROGRAM/PRODUCT DEVELOPMENT
Cecilia Mendoza ext. 3092
Director, Education and Training.
Brent Gregson ext. 3104
Designs interactive content for the Knowledge Center website and coordinates logistics for the online programs.
Tammy Matthews ext. 3135
Develops educational programs and products.
Miranda Metcalfe ext. 3136
Coordinates scheduling, materials and logistics for public seminars.
Kristen Moreno ext. 3005
Coordinates ISM Affiliate Webcasts and other educational products.
EXECUTIVE OFFICE
Janis Kellerman ext. 3034
Executive assistant to CEO; contact for J. Shipman Award.
EXECUTIVE OFFICERS
Tom Derry ext. 3034
Chief Executive Officer
Nora Neibergall, CPSM, C.P.M. ext. 3058
Senior Vice President/Corporate Secretary
Bill Michels, CPSM, C.P.M. ext. 3112
Senior Vice President
HUMAN RESOURCES
Sue Roswurm ext. 3138
Human resources.
INFORMATION SYSTEMS
Joe Boudrie ext. 3017
Director
Paula Nelson ext. 3022
Diane Willoughby ext. 3082
MARKETING
Linda Michels, CPSM, C.P.M. ext. 3071
Vice President - Strategic Marketing
Steven Cowan ext. 3121
Senior Associate - Marketing; Seminars and Online Courses
Dina Giovale ext. 3128
Senior Associate - Marketing; Certification and Accreditation programs and all ISM products
Melanie Larimer ext. 3141
Senior Associate - Marketing; Direct Member Support.
Rob Palmer ext. 3111
Senior Associate - Marketing; Membership Recruitment Campaigns.
Paul Lee ext. 3036
Director - Research.
Liz Olson ext. 3110
Administrative support for sales & marketing staff.
MEETING PLANNING
Norman Hannah ext. 3012
Director
Ceré Netters ext. 3129
Senior Associate
Jan Miller ext. 3113
Vice President
Lynn Marstiller ext. 3062
Groups and Forums support.
Linda Thomas ext. 3041
Affiliate support and produces NewsLine newsletter.
PROFESSIONAL CREDENTIALS
Scott Sturzl, CPSM, CPSD, C.P.M., A.P.P. ext. 3105
Vice President
Jerri L. Kapelka ext. 3030
Manager
Michelle Pattee ext. 3074
Onsite exams and candidate testing issues.
Althea (Al) Levine ext. 3094
Processes CPSM®, CPSD™, C.P.M. and A.P.P. applications.
PUBLIC RELATIONS
Kristina Cahill ext. 3015
Coordinates Report On Business® media relations and produces press releases
PUBLICATIONS
John Yuva ext. 3021
Director and Editor for Inside Supply Management®
Karin Spencer ext. 3068
Recruits Report On Business® survey respondents
Lisa Arnseth ext. 3026
Produces and coordinates articles for Inside Supply Management®
Mary Siegfried ext 3095
Produces and coordinates articles for Inside Supply Management®
Lisa Wolters-Broder ext. 3028
Proofs all ISM published materials
James Cain ext. 3101
Desktop publishing for ISM publications
PURCHASING
Ana Cardenas ext. 3032
Purchases MRO, print services, and inventory items
SALES
Cindy Urbaytis ext. 3049
Vice President - Managing Director
Kathy Braase ext. 3061
Senior Associate - Sales
TECHNOLOGY
Linda Michels, CPSM, C.P.M. ext. 3071
Vice President — Oversees website and Information Systems.
WEBSITE
Cheryl Chadwick ext. 3038
Maintains ISM websites and Intranet
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