ISM - Education and Training - The Power of the Services Supply Chain: Strategies for Innovation

AA — Tools, Technology and Tips to Drive Services Forward

Roy R. Anderson
Vice President, Procurement
MetLife
AB — How Change Management Techniques and Best Practices in Sourcing Services Can Improve the Bottomline

Jim Kelly, Jr.
Principal and CEO
JVKellyGroup, Inc

Rick Teague
Vice President, Global Supply Management Solutions
Dun & Bradstreet
AC — How to Implement Dynamic Negotiation Strategies for Service-Related Contracts (slides)
- Handout
Maria Marin
President
Voice of Empowerment, Inc.
AD — Using Contemporary Sourcing Practices for HR

Frank Callaghan
Senior Director, Global Sourcing
Pfizer Inc

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