December 4 - 5, 2003
Scottsdale, AZ

Novak's Welcome Address

Thursday, December 4, 2003

• Session YA
  Procurement: Driving Organizational Transformation
  
  
• Session YB
  Best Practices in Online Services Procurement
  
  
• Session YC
  Best Practices: Print Management at AHA
  
  Print Management: The Importance of Collaboration
  
  
• Session YD
  Developing a Methodology for Measuring Supplier Performance in Service Organizations
  
  
• Session YE
  Strategic Sourcing: The Incredible Payback
  
  
• Session YF
  E-Procurement Tools and Reverse Auctions for Sourcing Services
  
  

Friday, December 5, 2003

• Session ZA
  Best Practices: Strategic Transformation
  
  
• Session ZB
  Secrets for Sourcing Travel: What Works, What Doesn’t and Why
  
  
• Session ZD
  Methodology for Outsourcing