E-Commerce Tools to Drive Demand Management and Strategic Sourcing

Author(s):

Roy R. Anderson
Roy R. Anderson, Vice President Purchasing, MetLife, P 212-578-3995, rranderson@metlife.com

87th Annual International Conference Proceedings - 2002 - San Francisco, CA

Abstract

Strategic sourcing is not a technology fix, but rather a mix of effective procurement professionals, value-added suppliers, key e-commerce tools, and personalized report-driven demand management. Success factors include accurate approval hierarchy, effective policy to eliminate backdoor procurement, and a process that makes the competitive environment the easiest way for the internal customer and the supplier to do business.