Vol. 3, No. 5
September/October 2010

Features

• Listening. Communicating. Connecting.
  
  All three skills are critical for maximizing buyer-supplier relationships.
  Elaine Whittington, C.P.M., CPCM
  
  
• Capturing Soft-Cost Savings
  
  Mastering four critical skills can help you recognize, seize and leverage these previously elusive savings.
  Omid Ghamami
  
  
• Supplier Relationship Management
  
  When it comes to building solid relationships with suppliers, what gets measured, gets done.
  Joseph Sandor
  
  

Career ROI

• Authentic Leadership — 8 Essential Traits
  
  To ensure career success tomorrow, start cultivating these traits today.
  Lara Nichols
  
  

Sustainability & Social Responsibility

• Green Is Green
  
  In just three years, eBay's award-winning Green Team has produced impressive results for the company. Now, it wants its buyer/seller community of 90 million to "buy, sell and think green every day," too.
  RaeAnn Slaybaugh
  
  

CPSM^® Update

• 3 Questions, 3 Answers
  
  
  
  
  

Research & Surveys

• Transportation Reboot
  
  A new research study makes a compelling case for increasing U.S. freight capacity — both now and decades into the future.
  RaeAnn Slaybaugh
  
  
• Executive-Level Supply Chain Leaders Gain Visibility
  
  A new survey identifies who's in charge, who reports to them and the scope of the functions these senior-most supply chain executives are overseeing.
  RaeAnn Slaybaugh
  
  

Around the World

• Doing Business in Sweden
  
  
  RaeAnn Slaybaugh
  
  

Check Out This Issue's Advertisers

• I Am A CPSM^®
  
  
• ISM 11th Annual Services Conference