Author(s):
James T. Phillips, C.P.M., A.P.P.
James T. Phillips, C.P.M., A.P.P., Procurement Supervisor, Utah Department of Transportation, Salt Lake City, UT 84114-8260, 801.965.3836, jamesphillips@utah.gov
Do customers tell you what they want, who has it and when it can be delivered? Do suppliers find the “only” solution to your latest requirement? If so, you’re suffering from Undue Influence. Discover four steps in handling attempts from outside as well as inside to influence your sourcing solutions.