Conflict Resolution in Purchasing Relationships (Negotiating to Win/Win with Colleagues)

Author(s):

F. Michael Babineaux, A.P.P., C.P.M.
F. Michael Babineaux, A.P.P., C.P.M., Senior Business Specialist, FedEx Corporation, 901/434/8099; fmbabineaux@fedex.com

88th Annual International Conference Proceedings - 2003 - Nashville, TN

Abstract

The goal of this presentation is to bring purchasing people to the awareness that relationships with their suppliers and colleagues, as well as friends and family, merit the investment in time and energy required for disagreements to be resolved in such a way that all parties feel like winners.