Laying the groundwork for any outsourcing program begins long before any supplier is ever contacted. It’s necessary to develop a plan that includes clearly defined objectives. Success in outsourcing depends on having a clear vision and a defined corporate strategy. Knowledge of the current requirements necessary to deliver the outsourced commodity, the service levels to be met, and the costs associated with meeting those levels are also essential for success. The structure of the outsourcing agreement depends on the goals you set in the early stages of the process. Once you have identified the commodity or process to be outsourced, take the following actions:
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