Vol. 23, No. 9
November/December 2012
Features
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COVER STORY
Cars and Effect 
When Symantec brought its European fleet spend under supply management's control, the savings and value resonated throughout the company.
Lisa Arnseth
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Outsourcing Finds Its Niche
As outsourcing matures, it is taking its place as a business practice that supply managers use to improve cost, talent and capabilities.
Mary Siegfried
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Make Better Decisions With Cost Modeling
Cost modeling produces information to help supply managers negotiate, reduce procurement costs and make sound business choices.
Victor E. Sower, Ph.D., CQE
and Christopher H. Sower, MBA, C.P.M.
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The Growing Concern of Trade Secret Theft
As evidence mounts that supply chains expose companies to trade secret theft, companies are taking active steps toward reducing vulnerability that can cost millions of dollars.
Pamela Passman
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In Search of Talent
Supply management professionals realize how difficult it is to source talent as they search the globe for skilled employees.
Nick Little, CPSM, MCIPS
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SUPPLEMENTAL ARTICLE
Legal Sourcing Steps Into the Spotlight
By collaborating and using sophisticated, coordinated efforts, corporate supply management and in-house legal departments can find the most value in the complex legal category.
Jason Winmill
and Celia Parsons
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SUPPLEMENTAL ARTICLE
Superstorm Sandy Hits Home
When Superstorm Sandy pummeled the East Coast of the United States in late October, supply chain disruptions were kept to a minimum thanks to risk management and contingency planning.
Lisa Arnseth
Columns
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Cost and Talent Management
From the Editor-in-Chief
Managing costs and talent helps steer a successful organization.
Terri Tracey, CAE, Editor-in-Chief
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The Value of Reflection
Executive Access to the Chair
Taking time to reflect on the past can provide supply management professionals with lessons to build a better future.
Sidney Johnson, CPSM
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Pay It Forward
Out In Front: Leading People, Leading Organizations
Mentoring helps guide young professionals as seasoned supply managers share their knowledge and experiences.
Regina O. Edwards, J.D.
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Get a Leg Up in Negotiating
Tapping Into ... Supply Management Issues and Trends
Complex software licensing agreements require supply management professionals to rely on their best negotiating skills. Five basic guidelines can help them obtain the best contract for their companies.
Scott D. Rosenberg
and Harold Halpern
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Brewing a Better Future
Sustainability: Responsible Supply Management
Supply management is a vital ingredient in Heineken's strategy to reduce energy consumption, add renewables to its energy mix and cut back on water consumption.
Mark Gross
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Social Media Use Lags
CAPS Research: Promoting Supply Management's Best Practices
Social media's exposure and use in organizations continues to grow; however, it's only beginning to have a presence in supply management.
CAPS Research
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Creative Employee Engagement
Personal Connections: Work. Life. Balance.
Inexpensive, creative benefits and perks can boost morale and build a strong culture of employee engagement, helping leaders motivate staff in a competitive supply management talent market.
Kyle Lagunas
Departments
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Just in Time -- November/December 2012
This article is not available online.
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ISM News -- November/December 2012
This article is not available online.
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Beyond Borders
International Insights
ISM Report On Business®
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