ISM - Events - Supplier Assessment and Performance Measurement: Ensuring Promised Value

NEW!!! Supplier Assessment and Performance Measurement: Ensuring Promised Value

Note: This seminar has not been scheduled for any venue at this time. Please search for other available seminars.

Overview

Supply Management experts recognize that an organization cannot perform any better than its suppliers. As a result supplier assessment, selection, performance measurement, and obtaining compliance of all contract provisions, are being recognized as critical processes where significant management and professional competencies are required. These processes, when properly performed, contribute greatly to improving quality, reducing total costs, reducing supply risk, and providing continuous improvements in supplier and contractor performance. This program provides methods and competencies directed at improving these processes within the supply management organization.

Please bring a calculator to this seminar.

Who Should Attend

Supply Management, Procurement, Purchasing, and Project personnel,
Engineering, Operational, Quality, and Maintenance personnel,
And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts, and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations

You Will Learn...

10 Steps in achieving total quality from suppliers
Steps in a proper supplier evaluation
15 Objectives of Supplier Performance Measurement
Four categories of supplier segmentation and a quantitative positioning method
Developing performance weightings
15 basic points in collecting and reporting supplier performance
Six important points in developing Performance Standards
Discuss methods of collection and reporting data
Six steps in developing performance indexes
Practices and experiences of others
Five Remedies when contractors fail to do what was promised

You Will Earn...

21 continuing education hours

Course Outline

How are we doing in supplier assessment & performance measurement?, elements of a good procurement & competitive bidding process, steps in achieving total quality from suppliers, objectives of performance measurement
Best practices in supplier qualification, letting the supplier measure you, developing the qualification process, ABC analysis, risk assessment and segmentation
The preliminary supplier assessment, the supplier site assessment, who participates in supplier qualification, the supplier evaluation forms, qualified supplier list
Key elements of supplier performance measurement, common performance categories, category weighting, deciding which suppliers to measure, the difficulties of measuring supplier performance,
Collecting the data, quantitative vs. qualitative data, basic points to consider in performance measurement, rating systems options, developing performance standards, the basics of performance based service contracts,
Applying supplier performance in total cost of ownership, performance indexing, and supplier provided performance data
Benefits from measuring and analyzing supplier performance, establishing expectations, sharing the information, expectations from the supplier's point of view
Corrective action, when contractors fail to do what was promised, liquidated damages, force majeure/delays, holding supplier recognition events