Email or Call Us!

Below is a list of ISM employees and their primary responsibilities. To reach any of the individuals below via telephone, dial 800/888-6276 or 480/752-6276, and enter the extension number when prompted.

Please note: ISM office hours are 7:30 a.m. to 4:30 p.m., MST, Monday through Thursday (ISM remains on Mountain Standard Time year-round), and 7:30 a.m. to 3:30 p.m., MST on Friday.

 

CUSTOMER SERVICE

Customer Service Associates — Process customer orders, membership applications, membership status and inquiries.

Michelle Rusk ext. 3069
Customer Service Supervisor

Kara Buckley ext. 3072

Shelly Cabanillas ext. 3075

Chrishna Corbin ext. 3126

Margie Petersen ext. 3000

ACCOUNTING

Sheri George ext. 3025
Vice President

Jennifer Peel ext. 3064
ISM/CAPS Accounts Receivable

Mario Ballesteros ext. 3014
ISM/CAPS Accounts Payable

Amy Petty ext. 3084
ADR Accounts Receivable and Accounts Payable

ISM-Services, Inc.

Jim Barnes ext 3055
Director

Karen Collins, CPSM, MCIPS, C.P.M. ext. 3123
Senior Executive - Onsite Education

David Migliore ext. 3008
Manager Operations

CAPS RESEARCH

Deborah Stanton ext. 3004
CAPS Research

Thomas Choi, Ph.D. ext. 3102
CAPS Research

Rick Boyle, Ph.D. ext. 3050
CAPS Research

Steve Koch ext. 3116
CAPS Research

Miranda Kuhns ext. 3016
CAPS Research

Steve Lutha ext. 3071
CAPS Research

Debbie Maciejewski ext. 3046
CAPS Research

Jennifer Schell ext. 3055
CAPS Research

Tammy Schwerman ext. 3054
CAPS Research

Kristin Thies ext. 3037
CAPS Research

D. Steven Wade ext. 3060
CAPS Research

Jan Willoughby ext. 3115
CAPS Research

Geoff Zwemke ext. 3052
CAPS Research

CORPORATE DEVELOPMENT

Candace Craig ext. 3089
Manager, Corporate Development

Melanie Larimer ext. 3141
Manager, Corporate Development

Nicole Pattee ext. 3109
Senior Associate, Corporate Development

DIVERSITY

Rainey Alben ext. 3085
Director, Diversity

EDUCATIONAL PROGRAM/PRODUCT DEVELOPMENT

Cecilia Mendoza ext. 3092
Director, Education and Training

Tammy Matthews ext. 3135
Manager, Education

Miranda Metcalfe ext. 3136
Senior Associate, Instructor Coordinator

Kristen Moreno ext. 3005
Senior Associate, Online Education

Erick Torres ext. 3104
Senior Associate, Supply Management - Education

EXECUTIVE OFFICE

Janis Kellerman ext. 3034
Executive assistant to CEO; contact for J. Shipman Award

EXECUTIVE OFFICERS

Tom Derry ext. 3034
Chief Executive Officer

Tony Conant ext. 3049
Chief Operating Officer

Nora Neibergall, CPSM, C.P.M. ext. 3058
Senior Vice President/Corporate Secretary

M.L. Peck ext. 3133
Senior Vice President, Programs and Product Development

HUMAN RESOURCES

Sue Roswurm ext. 3138
Director, Human Resources

MARKETING

Cathy Olague ext. 3117
Director, Marketing

Jenn Wade ext. 3128
Senior Associate, Marketing

Charlotte Das ext. 3111
Senior Associate, Marketing

Nick Keeslar ext. 3131
Associate, Marketing

EVENTS PLANNING

Norman Hannah ext. 3012
Director

Ceré Netters ext. 3129
Senior Associate

MEMBERSHIP

Jan Miller ext. 3113
Vice President

Lolita Jenkins ext. 3062
Membership Support

Linda Thomas ext. 3041
Affiliate, Group and Forum Support

CERTIFICATION

Nora Neibergall, CPSM, C.P.M. ext. 3058
Senior Vice President/Corporate Secretary

Jerri L. Kapelka ext. 3030
Manager

Michelle Pattee ext. 3074
Onsite exams and candidate testing issues

Althea (Al) Levine ext. 3094
Processes CPSM^®, CPSD™, C.P.M. and A.P.P. applications

PUBLICATIONS

John Yuva ext. 3021
Director and Editor for Inside Supply Management^®

James Cain ext. 3101
Designer for Inside Supply Management^®

Lisa Arnseth ext. 3026
Produces and coordinates articles for Inside Supply Management^®

Mary Siegfried ext 3095
Produces and coordinates articles for Inside Supply Management^®

Lisa Wolters-Broder ext. 3028
Proofs all ISM published materials

PURCHASING

Ana Cardenas ext. 3032
Purchases MRO, print services, and inventory items

RESEARCH AND ANALYSIS

Joe Boudrie ext. 3017
Director, Business Intelligence

Paul Lee ext. 3036
Director, Research/Report on Business®

Kristina Cahill ext. 3015
Report on Business® Analyst
Senior Associate, ROB Media Relations

Nick Carr ext. 3056
Senior Associate, Database Administration

Kathleen Lacy ext. 3143
Report on Business® Analyst
Senior Associate, ROB/Research

Diane Willoughby ext. 3082
Senior Associate, Technology

SALES

Kelly Rich ext. 3061
Senior Associate, Sales

Liz Olson ext. 3110
Senior Associate, Administrative Assistant

 

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