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1 year access to Reverse Logistics and Returns Management - WHS111

Non-Member Price:$189
Member Price:$99

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You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs - This two-hour Online Self-Study will cover the concepts surrounding the management of returns. It will focus on the processes and key elements of reverse logistics and returns management, as well as the criticality and significance of reverse logistics to successful supply chain performance.

The following topics are included in this course:
Introduction
Key Reverse Logistics Management Elements
Return Rates & Types of Returns
Forward vs. Reverse Logistics
Product Life Cycle Management
Conclusion

In this two-hour Online Self-Study, reverse logistics and returns management are described. Reverse logistics can be defined as "the process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal."

The training course examines each of the aspects of the above definition, following and explaining each step of the reverse logistics and returns management process. Within each step, the course highlights specific practices that can be incorporated to make processes more efficient. It reviews the various options, such as methods of disposition, that managers need to make decisions on during each step.

Not all products are the same, however. Thus, the training module covers the differences between types of returns and how these differences impact how companies go through the returns process. In addition, this Online Self-Study addresses how forward and reverse logistics differ and how reverse logistics fits within the product life cycle.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

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