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1 year access to Buying Services (Statement of Work) - PEX1003

Non-Member Price:$189
Member Price:$99

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You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs - Services are typically specified through Statements of Work (SOW), which outline specific services a contractor is expected to perform and the time schedule required. Unless the buying organization conveys the full scope of work, there is no guarantee that it will be done. This Online Self-Study explores the proper use and development of Statements of Work in buying services.

The following topics are included in this module:
Introduction
Overview of Statement of Work
Prepare and Plan
Write the Statement of Work
Manage the Statement of Work
Conclusion

Activities are integrated into the module to aid the learning process. An assessment at the end of the module enables the learner to measure progress.

Services are rendered via the application of labor, often coupled with intellectual content, and some method of delivery. Unlike products, services are often performance-based rather than physical-based. This presents the challenge of defining intangibles in finite, measurable terms. In addition to appropriate supplier qualification and management strategies, successful service procurements are highly dependent upon the language of the agreement itself. Many fail to consider the uniqueness of service procurements and underestimate the importance of the actual words in service agreements.

Services are typically specified through Statements of Work (SOW), which outline specific services a contractor is expected to perform and the time schedule required. Unless the buying organization conveys the full scope of work, there is no guarantee that it will be done. Supply managers must master how to develop or analyze effective SOWs, as well as utilize them throughout the acquisition chain.

This Online Self-Study explores the proper use and development of SOWs in buying services. It points out the differences between specifying and buying services versus products, and delves into the influence the category or type of service has on the SOW.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

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