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1 year access to Leading and Managing Change

Non-Member Price:$119
Member Price:$79

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You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

Whether adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

After completing this course, you should be able to:

  • Discuss organizational change and the forms it can take
  • Describe Kotter's Eight Step Process recommended for implementing change successfully
  • Outline Lewin's model of change and discuss its limitations
  • Identify the factors a leader or manager can employ to promote change
  • Discuss the underpinnings of resistance to change and how to overcome it
  • Describe the five-step ADKAR model for change management
  • Discuss the three steps of the Cisco Change Roadmap
  • Understand strategic change and mastering a changing environment

Remember: All Knowledge Center courses are active for one year from the date of purchase.

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