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Supplier Relationship Management Maturity Model

Author(s):

Birmingham, Patricia A.
Patricia A. Birmingham, Director, Pfizer Inc/Chair, ISM Supplier Management Group, 973/355-3836; pat.birmingham@pfizer.com

93rd Annual International Conference Proceedings - 2008 - St. Louis, MO
Abstract

The Supplier Management Group is developing a capabilities maturity model, to grade an organization's ability to apply objective metrics to supplier performance — accessing the extent to which a strategic sourcing organization uses predictable, manageable processes for managing and measuring supplier relationships. This model will be the foundation for establishing baseline best practices and standards for the Supplier Management community. This workshop will cover the five stages of progression in the model, explain the key processes at each maturity level and define key process areas that identify requirements/best practices that an organization would need to demonstrate to achieve that maturity level.

Supplier Relationship Management Maturity Model — 62 KB (PDF)