Costs of Supplier Failures – And What to Do About Them

Author(s):

Smith, Ph.D., CQA, Michael E.
Michael E. Smith, Ph.D., CQA, Western Carolina University, 828-227-3697; mesmith@wcu.edu
Buddress, Ph.D., C.P.M., Lee
Lee Buddress, Ph.D., C.P.M., Portland State University, 503-725-4769; leeb@sba.pdx.edu

92nd Annual International Conference Proceedings - 2007 - Las Vegas, NV
Abstract

When organizations plan and budget for purchases and projects, costs of supplier failures are typically not included. Unfortunately, these situations frequently result in cost overruns, costly delays or both. This session demonstrates a tool to capture and display these extra cost events, as well as illustrates methods to quantify common failures.

Costs of Supplier Failures – And What to Do About Them — 42 KB (PDF)