Vol. 4, No. 3
May/June 2011

Features

• Using "Micro Expressions" to Your Negotiation Advantage
  
  The ability to decipher involuntary, unfiltered emotions gives you a distinct advantage.
  Greg Williams
  
  
• When Not to Bid? That is the Question
  
  Although competitive bidding is sometimes more advantageous than other sourcing strategies, it's important to know when it's not your best option.
  Mark Trowbridge, CPSM, C.P.M.
  
  
• Did We Ask the Right Questions?
  
  Buyers and suppliers have a thing or two (several, even) to teach each other.
  A. Clark Terrill, C.P.M.
  
  

Career ROI

• A New View on Conflict Resolution
  
  Use these strategies to identify, manage and interact with difficult people — and maybe even change your own difficult behaviors.
  Alan Ovson
  
  

Sustainability & Social Responsibility

• The Green Game Has Changed in a Marketable Way: Examining California's Cap and Trade Program
  
  A new environmental policy in California will require procurement professionals doing business in the state to address carbon cap and trade or face additional cost pressures.
  Marcia Daley, Ph.D., C.P.M.; Airano Mays; John Wilkerson, CPSM
  
  

CPSM^® Update

• 3 Questions, 3 Answers
  
  
  
  
  

Research & Surveys

• Transportation's "New Normal"
  
  An A.T. Kearney report zeroes in on four forces shaping the transportation industry today.
  RaeAnn Slaybaugh
  
  
• Talent Shortfall on the Horizon
  
  With the threat of a talent crisis looming, the MIT Center for Transportation & Logistics spotlights the most in-demand supply chain skills, as well as critical retention strategies.
  RaeAnn Slaybaugh
  
  

Around the World

• Doing Business in Australia
  
  
  RaeAnn Slaybaugh