eSide Supply Management Editorial Review Board


The Institute for Supply Management™ appreciates the efforts, insights and expertise of the eSide editorial review board:


Jami Bliss, CPSM, C.P.M.
(formerly Jami Coop)
Manager, Supplier Collaboration
Enterprise Procurement
ConAgra Foods, Inc.

In Jami's current role with ConAgra Foods, she is responsible for partnering with cross-functional teams to drive innovation, renovation, cost savings and continuous improvement initiatives for the end-to-end Supply Chain. Past roles for Jami at ConAgra Foods include Packaging Procurement and Procurement Strategy and Process leadership.

Her past work experience includes roles at Hewlett-Packard, Target Distribution Center and Motorola Embedded Communications Computing Group.

Jami was selected as a 2004 R. Gene Richter Scholar and has earned both her C.P.M. and CPSM®. She holds an MBA from Creighton University and a BS in Supply Chain Management from Arizona State University.


Hether Benjamin Brown, M.B.A.
Vice President
Supply Chain Services
Calpine Corporation

Hether holds the position of Vice President, Supply Chain Services for Calpine Corporation where she has led the re-engineering and transformation of the Supply Chain function over the last 26 months. In this role, she has successfully upgraded the capabilities of Calpine's Supply Chain organization, establishing them as a credible business partner, shifting the broader organization from a "push" to a "pull" mentality. She has successfully led an interdisciplinary team approach to supply chain while maximizing value and cost reduction for the company. Calpine is the premier Independent Power Producer in North America.

Prior to Calpine, Hether held supply chain leadership roles of increasing responsibility in both public and private industries spanning aerospace and defense, environmental and waste, information technology and, most recently, healthcare. With more than 22 years in supply chain management, Hether has demonstrated significant expertise in supply chain organizational turnarounds, including implementation of large-scale cost reduction initiatives, technology solutions and alliance management.

Her reputation for successful strategic planning and organizational effectiveness — and a servant-leader approach — has contributed to repeated achievement in high-growth and start-up situations. As a leading expert in supply chain transformation and sustainable solutions, Hether has regularly been called upon to serve on executive-sponsored teams that have written and implemented growth strategies.

Hether is a graduate of the University of Texas at Arlington, where she earned a bachelor of arts in political science and the Texas Women's University, where she earned her master's degree in business administration. She is involved in NAPM—Houston, where she has served as a board member for the past two years.

Hether is married and has a teenage daughter. She is active in several local charity organizations, as well as a dedicated runner.


Amal S. Ghobrial, C.P.M.
Purchasing Manager
L'OREAL USA Products, Inc.

Amal has worked at L'OREAL for more than 20 years. In her current role as a procurement manager of the research & innovation division, she is responsible for the end-to-end procurement activities. In this capacity, she has successfully implemented supplier relationship management (SRM), as well as centralized and streamlined the division's procurement function.

Amal has extensive experience in contracts negotiation, cost savings, and managing complex capital equipment and service agreements. Her previous roles at L'OREAL include packaging procurement and subcontractors' management.

She is also a member of the L'OREAL supplier diversity team.

Amal earned her Certified Purchasing Manager (C.P.M.) designation in 2009. She holds a bachelor's of science in chemistry.


Mary D. Lewis, MA, MBA
Sourcing Manager
Sprint Nextel Corporation

Mary D. Lewis has been with Sprint Nextel Corporation more than 28 years in executive, management and subject-matter-expert positions. She has extensive experience in sourcing, negotiating and managing complex equipment, software and services procurement agreements with strategic suppliers. She currently works in Sprint's Supply Chain Management organization as a Sourcing Manager and also is involved in Sprint's environmental sustainability efforts.

A former graduate-level adjunct instructor, Mary lectures throughout the country for universities, non-profits, companies and professional organizations on negotiating, dispute resolution and contract management strategies and techniques.

Mary holds an MBA from Rockhurst University, an MA from Webster University and a bachelor's degree from the Pennsylvania State University. Mary is a member of the Kansas City ISM chapter and is an executive board member for two Kansas City-area nonprofits.


Patrick Penfield, CPM,CFPIM, CIRM
Assistant Professor of Supply Chain Management
Whitman School of Management
Syracuse University

Pat teaches several different supply chain management classes at Syracuse and developed the Fundamentals of Sourcing and Strategic Sourcing classes for the institution. He was voted Professor of the Year at the Whitman School of Management in 2007 and won the prestigious Syracuse University Meredith Teaching award in 2009.

Penfield has more than 20 years of work experience in supply chain management, having worked with Johnson & Johnson, Philips Electronics and The Raymond/Toyota Corporation. His research and consulting activities focus on strategic sourcing, LEED certification, green Supply chain and sustainability.