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An Internet Portal Success Story: Leveraging EDI for Maximum Effectiveness

Author(s):

Julie B. Callahan
Julie B. Callahan, Senior Manager, Accounts Payable, Union Pacific Railroad, Phone 402/280-6650; jcallaha@up.com
Lori Hooper
Lori Hooper, Electronic Commerce Coordinator, CSX Transportation, Inc., Phone 904/633-1691; Lori_Hooper@csx.com
Dan Harmes
Dan Harmes, Analyst, Strategic Sourcing & Supply, Burlington Northern Santa Fe, Phone 817/352-2104; daniel.harmes@bnsf.com

88th Annual International Conference Proceedings - 2003 - Nashville, TN
Abstract

Many companies have developed Internet applications with the goal of improving efficiency and forging deeper relationships with their suppliers and customers. The purpose of this paper is to present a successful application suite and discuss the components that contribute to its success: The use of existing industry standards for information exchange; A user interface that mimics traditional paper documents, minimizing training; A data transport process that blends the use of existing infrastructure with GUI interfaces; A cost structure that is competitive with other electronic mediums for information exchange; and, Process improvements that benefit both parties. Regardless of the type of business or data to be exchanged, these are concepts that will improve the acceptability and effectiveness of any application.

An Internet Portal Success Story: Leveraging EDI for Maximum Effectiveness — 19 KB (PDF)