The People Side of the Supply Chain: Handling Office Road Rage

Author(s):

Elaine N. Whittington, C.P.M., CPCM
Elaine Whittington, C.P.M., CPCM, A.P.P., Educator, G & E Enterprises, 818-352-4995, e_whitt@prodigy.net

89th Annual International Conference Proceedings - 2004 - Philadelphia, PA

Abstract

It is not uncommon to experience a working environment which supports gossip, snide remarks, and icy silences. We all remember such events occurring when we were in high school. Only this isn’t the high school cafeteria it’s “our” office. What we will look at in this paper is the causes and perhaps ways to mitigate such behavior. Behavior which we would all agree is certainly counterproductive.