Helping Suppliers Deal with SCARs (Supplier Corrective Action Requests)

Author(s):

Okes, ASQ, CMQ/OE, Duke W.

94th Annual International Conference Proceedings - 2009 - Charlotte, NC

Abstract

This presentation describes the procedural, cognitive and emotional barriers that must be addressed to help suppliers be more effective at resolving problems. Learn why, how, when, who and what are typically missing from the SCAR process.