Best Practices to Develop Supplier Scorecards and KPIs

Author(s):

Gordon, Sherry R.
Sherry R. Gordon, President, Value Chain Group, Phone: 781-248-7461; sgordon@valuechaingroup.com

93rd Annual International Conference Proceedings - 2008 - St. Louis, MO
Abstract

Procurement professionals are struggling with how to measure supplier performance, particularly how to develop KPIs and scorecards that will work for their organizations. Those who measure performance are not satisfied with the process or results. Other companies want to measure supplier performance but are not sure where to begin, what metrics to use or how to get from metrics to action. This session will address how to develop KPIs and scorecards and a supplier evaluation process that are meaningful for your company.

Best Practices to Develop Supplier Scorecards and KPIs — 37 KB (PDF)