Supplier Management for Complex Outsourced Services: A Strategic Framework

Author(s):

Madow, Eliot A.
Eliot A. Madow, Managing Director, Expense Management Solutions, Inc., 508-460-7014; madow@expensemanagement.com

92nd Annual International Conference Proceedings - 2007 - Las Vegas, NV

Abstract

This session provides supplier relationship managers and supply management professionals responsible for complex services agreements (such as mail, food, travel, print, document, and facilities management services) with a rationale for implementing a supplier management strategy, and presents a comprehensive framework for implementing a program of strategic supplier management.