Measuring Supplier Performance (How to Get What You Measure and Other Unintentional Consequences)
Author(s):
F. Michael Babineaux, C.P.M., A.P.P.
F. Michael Babineaux, C.P.M., A.P.P., Sr. Business Specialist, FedEx Express, Memphis, TN 38125, 901/434-8099, fmbabineaux@fedex.com
87th Annual International Conference Proceedings - 2002 - San Francisco, CA
Abstract
When an organization focuses its resources on its suppliers’ performance, the results can be
rewarding. One organization, FedEx, tells its story in this presentation about improving supply chain
performance through its supplier scorecard program.
Measuring Supplier Performance (How to Get What You Measure and Other Unintentional Consequences) — 16 KB (PDF)
