Ralph G. Kauffman
Ralph G. Kauffman, Associate Professor, University of Houston-Downtown, Houston, TX 77002, 713-221-8962, email@example.com
Thomas A. Crimi
Thomas A. Crimi, Category Manager, ChevronTexaco Overseas Petroleum Corp., Houston, TX 77010, 713-752-7839, firstname.lastname@example.org
Supply chains vs. value chains. What is the difference? This article provides a bestpractice approach for leveraging knowledge to transform global supply chains into value chains. A value chain model and process map provide a transformation network. Communication and information systems are integrated as enablers of value chain transformation.