Supplier Relations Development: The Groundwork for Supplier Certification

Author(s):

Donna Klemme
Donna Klemme, Senior Quality Manager – Raw Materials, Sargento Foods Inc., 920/876-3830; donna.klemme@sargento.com
Janet R. Raddatz
Janet R. Raddatz, Vice President – Quality Systems, Sargento Foods Inc., 920/892-3476; janet.raddatz@ Sargento.com

91st Annual International Conference Proceedings - 2006 - Minneapolis, MN

Abstract

Developing mutually beneficial relationships with your suppliers is critical to any company. Today, we look at the entire supply chain to deliver high value products and services to our customers. The key to building excellent customer-supplier relationships is communication. Communication can’t be one-way; it must be a 360-degree exchange of information.