Supplier Performance and Scorecards for Indirect Spend

Author(s):

Jamie S Crump
Jamie S Crump, Senior Manager, Purdue Pharma L.P., 203/588-8693; jamie.crump@pharma.com

90th Annual International Conference Proceedings - 2005 - San Antonio, TX

Abstract

Creating a supplier performance program and scorecard can be difficult with indirect spend and service areas because many of the elements are not easily quantifiable. This session provides some tips on how to build a performance measurement program that is both fair and useful.