January 2009, Vol. 21, No. 1
for the volunteer leadership

Liner Notes

Get CEHs by Attending ISM Satellite Seminars

Individuals who are working on their recertification can earn four Continuing Education Hours (CEHs) for each satellite seminar they attend. Even if your affiliate does not downlink the live broadcasts, you can borrow DVDs from past satellite broadcasts, show them as an affiliate event and award the points! You can obtain a copy of the Achievement Award form on the ISM Web site. From the ISM Home Page at, select Members Only, Affiliate Resources, Affiliate Management Tools, then select Continuing Education Hours (CEHs). There is a link on that page for the Achievement Award Form.

If you choose to show DVDs from the Affiliate Video Loan Library, the online request form is also available in the Members Only area. From the ISM Home Page at, select Members Only, Affiliate Resources, Affiliate Management Tools, then select the link for Video Loan Library.

Information on upcoming satellite seminar programs is posted on the ISM Web site as it becomes available. To access information on future satellite seminars, from the ISM Home Page at, select Education — Seminars, Conferences and then select Satellite Seminars and then Upcoming Satellite Seminars.

ISM's next satellite seminar is scheduled for April 23, 2009 on the topic "Preparing to Negotiate Onshore and Offshore." Watch for more details on this program in future issues of NewsLine.

Questions regarding satellite seminars may be directed to, or call Valerie Gryniewicz, 800/888-6276 or 480/752-6276, extension 3090, e-mail

Lights, Camera, Action!

Coming Soon — ISM's Inaugural Commercial Contest

Calling all ISM members — show your creative side in ISM's first Commercial Contest — your chance to write, produce and direct your very own 30- to 60-second commercial. The winner will receive an iPod and an expense-paid trip (domestic airfare, Conference registration and hotel) to ISM's 94th Annual International Supply Management Conference and Educational Exhibit in Charlotte, North Carolina, May 3-6, 2009.

Please check the ISM Web site at for contest details. Good Luck!

ISM's Environment Web Page Provides New Links to Resources

Although it's only one of the nine ISM Sustainability and Social Responsibility principles, the principle of Environment and all it encompasses often comes to mind when we think about sustainability. The Sustainability and Social Responsibility area of the ISM Web site includes a page dedicated to each of the principles, and the Environment page has recently undergone a facelift.

We invite you to explore the updated Environment Web page, in addition to the Web pages for the other ISM Principles of Sustainability and Social Responsibility: Community, Diversity and Inclusion — Supply Base; Diversity and Inclusion — Work Force; Ethics; Financial Responsibility; Human Rights; Health and Safety; and Sustainability.

To access the Environment page, choose Ethics and Social Responsibility from the list at the left side of the ISM Home Page at, then select Environment from the list of the nine principles under the page heading.

At the top of the Environment page, you will find the description, including seven contextual points associated with the Environment principle. The remainder of the page is devoted to Environment resource areas divided into seven categories — General Resources; Carbon, Climate & Energy; Green Purchasing; Green Facilities; Global Environment; Legislation & Regulations, and Waste & Recycling — each containing a wealth of links to Web sites for specific information.

New links added to the Environment page provide:

  1. A glossary of environmental terms
  2. Information on climate change
  3. U.S. government information on environmentally preferable purchasing and green purchasing
  4. Resources for green meetings, hotels and buildings — just to name a few

Questions or comments regarding ISM's Sustainability and Social Responsibility initiative may be directed to, or call Scott Sturzl, 800/888-6276 or 480/752-6276, extension 3105, e-mail, or Valerie Gryniewicz, extension 3090,

ISM Automatic Membership Renewal Program

ISM is proud to introduce an automatic membership renewal feature. This feature is currently available to Direct Members and automatically renews membership on their anniversary date. This convenient time-saver will soon be available to those members whose affiliate participates in the Affiliate Dues Billing Program.

For additional information, please contact ISM Customer Service at 800/888-6276, option 8.

ISM and NBTA Summit on Travel and Meetings: Supply Management's Critical Role

Mark your calendar and begin making plans today to attend the first-ever ISM-NBTA (National Business Travel Association) Summit on Travel & Meetings: Supply Management's Critical Role. This unique event will be held January 27-28, 2009 at the Westin Charlotte in Charlotte, North Carolina.

This is an outstanding opportunity for experienced professionals with oversight responsibilities for business travel and meeting spend within supply management operations. The conference will focus on the challenges associated with the complex task of managing travel and meetings — the largest category of indirect spend. As more and more companies place their travel and meetings operations with their supply management organization, it's important that the professionals charged with directing travel and meeting spend policy decisions have the tools necessary to advance their company's capabilities in this area. This conference will help meet that need.

Wednesday's keynote speaker, Katty Kay, Washington correspondent for BBC World News America, will offer insight into the political outlook for 2009 and beyond.

Complete agenda, registration information, hotel information and sponsorship opportunities are available online at

A special rate of $899 will be offered to all attendees who register before December 15, 2008. The registration fee after December 15, 2008 is $999.

Register now.

Attention Affiliates — An Important Change Has Been Made to ISM's Semi-Annual Dues Billing Process

Beginning with the March 2009 semi-annual dues billing, ISM will no longer be mailing a dues turnaround roster to affiliates. Instead, the affiliate mail designations and the affiliate membership chairs will receive an e-mail from ISM with instructions on how to pull the complete semi-annual dues billing roster from the affiliate online reporting tool. This new process will provide affiliates with more real-time data. We will also e-mail all final invoices and rosters to the affiliate mail designations and the treasurers.

The 2009 NARTS Program Has Been Cancelled

After discussions with various academic leaders, the 20th Annual North American Research and Teaching Symposium on Purchasing and Supply Chain Management (NARTS), scheduled for March 12-13, 2009, has been cancelled. The Institute for Supply Management™ (ISM) apologizes for any inconvenience this cancellation may have created.

The economic challenges experienced globally over the last several months have caused very real challenges for academia and business alike. Feedback from the business and academic communities indicates that budgetary constraints exist at this time. In making this difficult decision, ISM re-evaluated the program's expenses and took into consideration the program's financial impact upon all organization's involved.

We are pleased to report that we received numerous quality papers for this event. ISM would like to thank those educators who submitted papers in addition to many of their colleagues who may have given input for their completion. We also appreciate those individuals who reviewed submitted papers and provided essential feedback regarding the submitted papers. These submissions represent the importance the academic and business community place on supply chain management — and makes the decision to cancel the event even more difficult.

Each year, NARTS surfaces unique and innovative papers from academic professionals across the globe. Although we anticipate that the 2010 program will proceed as scheduled, ISM will notify all concerned parties regarding the status of the event at a later date.

Did You Discover a New Way to Survey Members, Recruit New Members, Save Money or Accomplish Something Innovative?

If so, we would like to hear from you! We're looking for bright ideas to publish in NewsLine. Just have someone from your affiliate, Group or Forum e-mail an article to Linda Thomas at or call Linda for a brief interview at 480/752-6276 or 800/888-6276, extension 3041. She will be happy to gather the information and write the article, too!

Latest Edition of eSide Tackles Green Skills, Ending Supplier Relationships, Dead-End Negotiations and More

The most recent edition of eSide Supply Management, ISM's bimonthly e-publication exclusively for members, is now available online. As in every edition of eSide since it was launched last January, the November/December 2008 edition contains negotiation tips, career advice, research results, international business etiquette tips, social responsibility and sustainability updates, and more. The following is a breakdown of the articles offered:

  • Green Strategies You Can Use — How to help your organization reduce its energy consumption from the middle up
  • Career ROI: 10 Credibility-Building Tactics — Behavioral changes you can make right now
  • Best-in-Class Freight Management for Small Businesses — Inbound and outbound strategies for better performance, heightened efficiency and cost reduction
  • Ending Supplier Relationships — Signs an alliance has reached a breaking point, plus tips for moving on intelligently
  • Terry Volpel: Canada's First CPSM® — Volpel says the credential's real value is "in every dollar saved"
  • Protecting Intellectual Property 101 — An attorney's tips for identifying (and protecting) your organization's IP rights
  • Green Aptitudes That Really Pay — The skills that can earn you up to 20 percent more
  • Buying in a Seller's Market — Tools and strategies to help you compete on a new playing field
  • Walking Away From a Negotiation — How (and when) to do it without losing organizational support
  • Doing Business in Germany — A quick-reference guide to German business etiquette

To access these articles, read past editions or sign up to receive eSide by e-mail, visit

ISM's Solution to Improving Your Human Capital Management Strategy — The 2009 Conference Career Center

Take part in this year's Conference Career Center during the 94th Annual International Supply Management Conference and Educational Exhibit, May 3-6, 2009 in Charlotte, North Carolina.

How Does It Work? ISM offers all Conference participants the opportunity to submit their résumés for consideration.

Participating employers will have the opportunity to review submitted résumés and meet with top candidates during the Conference.

Who's Attending? The ISM Conference hosts more than 2,000 supply management professionals each year. Global attendees are from both the manufacturing and non-manufacturing sectors:

  • 90 percent of attendees have three or more years of experience in the supply profession.
  • 25 percent of attendees have at least one professional credential.
  • 50 percent of attendees have a bachelor's degree and/or some graduate school experience.
  • 29 percent of ISM members have a graduate degree.

This may be the opportunity you have been waiting for. Don't wait; make it a point to visit the Conference Career Center this year, for your dream to come true.

What You Receive as a Participating Employer
  • Review résumés in a special online database designated for the event prior to and after the Conference.
  • List job postings, company profile and link to your organization's Web site on the Conference Career Center portion of the Web site.
  • Prescreen your candidates by phone and schedule on-site interviews at the Conference.
  • Interview walk-in attendees.
  • Your own private interviewing room.
  • Lunch daily for up to two recruiters.
  • 10'x10' interviewing space, draped table and two chairs.
  • Access to the Conference Career Center Cyber Café.
  • Company profile and logo in the Conference Guide and Navigator if the commitment is made by March 1, 2009.
2009 Conference Career Center Hours

Sunday, May 3, 2009, 5:00 - 7:00 p.m.
Monday, May 4, 2009, 8:00 a.m. - 3:00 p.m. and 5:30 - 7:00 p.m.
Tuesday, May 5, 2009, 9:00 a.m. - 2:30 p.m.

Employer Participation Fee. The employer participation fee for the 2009 Conference Career Center is $2,150. To participate in the 2009 Conference Career Center, please contact Toni Caserta, manager — Professional Development Services, at 480/752-6276, extension 3095 or via e-mail at

Conference Attendees: Curious about the possibilities of a new position? Good news may be waiting for you in Charlotte.

  • Conference attendees may submit résumés for inclusion in the special Conference Career Center database for view exclusively by participating employers
  • World-class organizations will conduct on-site interviews
  • Opportunity to introduce yourself to prospective employers
  • Ability to review online Conference Career Center job postings

Questions? Contact Sue at

New Career-Building Sessions in the Conference Career Center in 2009

In addition to employers looking for today's top talent in supply management, the Conference Career Center will be hosting career-building sessions in 2009. Please review the schedule of sessions listed here.

Monday, May 4, 2009

  • 9:20 a.m. - 10:20 a.m. — Session BF
    I Want to Become a CPSM®, Where Do I Begin?
    Karen P. Collins, CPSM, C.P.M., A.P.P.
    Manager — Professional Credentials, ISM

  • 10:40 a.m. - 11:40 a.m. — Session CJ
    Career Transitioning in Supply Management
    Patrick Knoblock, MBA, M.S., B.S.
    Instructor, Management Development Programs and Services, Pennsylvania State University
    Randy Ingbritsen
    Continuing Education, Pennsylvania State University
  • Tuesday, May 5, 2009

  • 8:30 a.m. - 9:30 a.m. — Session ZC
    The Boomer Exodus — Importance of Succession Planning

  • 10:00 a.m. - 11:00 a.m. — Session ZD
    Rewriting the Rules — Preparing for the 'Net Generation
    Melanie Holmes
    Vice President, World of Work Solutions, Manpower

For more information on the 2009 Conference Career Center, please go to

Recruit the Best — Obtain the Best Professionals for Key Positions Within Your Organization

Finding the right talent is a strategic priority for most modern business organizations. Increased demand for qualified professionals has changed the hiring process from primarily a human resources function to human capital management strategy. Companies have found that getting the right people in the right positions can make a substantial impact on the organization's bottom line, even in an economic downturn.

It's Time to Reserve Hospitality Suites for the 94th Annual ISM International Supply Management Conference and Educational Exhibit — May 3-6, 2009, Charlotte, North Carolina

For hospitality suite and catering information at the Westin Charlotte, please contact Linwood Campbell at

Call early for the suite of your choice!

ISM Hospitality Suite Policy

Hospitality suites are to have a business emphasis as opposed to social in order to stay within the educational purpose of the International Supply Management Conference of the Institute for Supply Management™. Hours of operation should not conflict with other Conference activities.

ISM has no desire to discourage informal get-togethers during periods of time when there are no scheduled Conference events. While it may be difficult to discern the exact difference between business and socially oriented suites, or informal get-togethers, it is intended that such activities not leave the association open to criticism. Ethical considerations are and remain of prime concern to the Institute for Supply Management™.

Last Call for 2009 Shipman Award Nominations

The Institute for Supply Management™ annually honors an outstanding individual in the profession with the J. Shipman Gold Medal Award.

Johnson Shipman was a pioneer member of the New York affiliate of the National Association of Purchasing Agents, well-known for giving liberally of his time and counsel.

The J. Shipman Gold Medal Award, established 77 years ago to commemorate the contributions of this modest, retiring man known for his vision, intellect and influence on important issues, has been awarded annually to those individuals whose persistent efforts have aided the advancement of supply management.

If you wish to nominate someone who has performed exceptional, distinguished service for the cause and advancement of supply management as an innovator, community leader, mentor and teacher, please contact Judy Waters at ISM for more information or to request the nomination form and instructions: 800/888-6276 or 480/752-6276, extension 3034; Nominations are due by January 31, 2009.

Membership in ISM is not required to nominate or to be nominated.

Save the Date for the Hospitality Supply Management Forum 2009 Conference

Challenges and Solutions for Today's Hospitality Supply Manager
May 13-15, 2009
Hilton Chicago Hotel
Downtown Chicago, IL

Sponsored by Hospitality Supply Management, an ISM Forum

Take advantage of this opportunity to network with colleagues and industry leaders and explore a wide array of educational topics. Discover what's new and what's on the horizon, gain a perspective from hospitality supply chain leaders, discuss best practices and innovation (including green initiatives and disaster planning), and learn about the current trends and their effect on food safety.

  • Executive Perspectives
  • Effect of Industry and Demographic Trends on Food Safety
  • Sustainability and Going Green
  • Equipment Update and Trends
  • Disaster Planning and Recovery: A Success Story
  • Economic Outlook

(Earn 8.75 CEHs)

$595 ISM Members*
$795 Nonmembers*

*When you register by April 15, 2009 with ISM's early-bird discount. After April 15, 2009, add $200 to the registration fee.

Save an additional $25 per person when you register three or more with ISM's team discount.

ISM Special Room Rate at the Chicago Hilton is $271, until April 11, 2009. Make your reservations now.

For more information, call ISM Customer Service at 800/888-6276 or 480/752-6276, option 8, or visit us online at

While you are in Chicago...

Take a spin around the universe on Thursday evening at Adler Planetarium and Astronomy Museum. Providing a breathtaking view of the city, the Adler Planetarium and Astronomy Museum offers visitors amazing star shows, presentations on space exploration and exhibits with priceless artifacts from NASA missions dating back to the early 1960s. Join us for an amazing night among the stars.

Registration is now open for the Affiliate Leadership Training Program being held May 2, 2009 in Charlotte, North Carolina prior to the ISM Annual International Supply Management Conference and Educational Exhibit.

Registration is free, but you will need to preregister to attend. Attendees are responsible for their own transportation, meals and lodging. Saturday's lunch will be on your own. The convention center is close to many great places to eat in downtown Charlotte.

Plus! Affiliate officers who attend Saturday's Leadership Training Program and wish to attend the Conference will receive $300 off their ISM Annual International Supply Management Conference registration fee. Members who are on record at ISM as an affiliate officer, will be able to register online. Once you have registered for the Affiliate Leadership Training Program, the Conference registration application on the Web will automatically take the $300 off the Conference registration.

Members of your affiliate leadership team who are not listed in the ISM Affiliate Officers Directory are eligible for the Conference discount but will need to fax in their registration form or register with Michelle Pattee in Customer Service at 480/752-6276 or 800/888-6276, extension 3031.

Affiliate Excellence Awards normally presented at the annual summer Leadership Training Workshops will be presented at this year's Volunteer Appreciation Breakfast held during the Conference on Monday, May 4, 2009.

Details for the Affiliate Leadership Training Program will be updated in the Affiliate Support area of the ISM Web site when they become available.

Looking forward to seeing you in Charlotte!

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