Journal of Supply Chain Management

Article Index - Results


A valuable reference tool, the Article Index is a comprehensive list of articles that have appeared in the Journal of Supply Chain Management (formerly International Journal of Purchasing and Materials Management, Journal of Purchasing & Materials Management and Journal of Purchasing). Articles are organized by subject for easy locating and study.

Journal Article Index
Term selected: Quality Issues

  • 'Quality is Free': A Comparative Study of Attitudes in the U.S. and Japan, Vol. 26, No. 2 (Spring 1990), p. 8.

    This article is not available online.
  • Best Cost Sampling System for Purchased Components, Vol. 4, No. 1 (Winter 1968), p. 29.

    This article is not available online.
  • "Comparison of Quality Management Practices: Across the Supply Chain and Industries" Members Only Content, Vol. 35, No. 1 (Winter 1999), p. 20.

    This article reports the findings of an exploratory study that compares the quality management practices of manufacturing firms at different levels of the supply chain and across different industries. Firms are first separated into three levels in the supply chain - final assemblers, top-tier suppliers, and tertiary-tier suppliers. The study also separates firms into three industry groups - automotive, electronics, and others. A mailed survey was used to collect the data. The analysis found no statistical difference in the level of quality management practices across the supply chain. This contradicts the general speculation that tertiary-tier suppliers have fallen behind final assemblers and top-tier suppliers in quality management practices. However, the results did reveal an industry effect regarding strategic quality planning. The manufacturers in the automotive industry were more active in strategic quality planning than their counterparts in the electronics industry.
  • Evaluating Product Quality: An Application of the Taguchi Quality Loss Concept, Vol. 28, No. 3 (Summer 1992), p. 19.

    This article is not available online.
  • Gaining Competitive Advantage From Integrating Enterprise Resource Planning and Total Quality Management, Vol. 41, No. 3 (Summer 2005), p. 49.

    Using the complex aerospace industry as a backdrop, this exploratory study examines the coexistence of enterprise resource planning (ERP) applications and quality management initiatives, as they relate to competitive advantage and supplier influence. Using a qualitative methodology, the results support the following: (a) a resource-based view that ERP implementation influences competitive position and performance only indirectly through interactions with other resources; (b) that ERP applications do not adequately address the procedural and system complexities of the existing quality programs used by aerospace manufacture; and (c) that ERP implementation increases the influence of the focal firm over the suppliers' quality improvement system.
  • Insuring Quality: Purchasing's Role, Vol. 24, No. 3 (Fall 1988), p. 14.

    This article is not available online.
  • "Internal Relationships and Activities Associated with High Levels of Purchasing Service Quality" Members Only Content, Vol. 35, No. 3 (Summer 1999), p. 25.

    This article presents findings from a comprehensive survey concerning internal service quality in a wide variety of U.S. companies. The objectives of this article were to further develop the internal service quality model and to study the internal customer-supplier relationships of companies with high levels of purchasing service quality. Purchasing managers were asked to assess and describe both incoming and outgoing internal service quality and associated activities for their purchasing departments and the organization as a whole. The respondents were also asked to assess the service quality provided to their firm's external customers. This information was used to summarize performance in each area for respondents with high levels of internal service quality, from both an internal supplier and internal customer perspective. Comparative information is provided for firms having low-to-moderate levels of internal service quality.
  • Operationalizing Quality Considerations in the Purchasing Process, Vol. 28, No. 1 (Winter 1992), p. 10.

    This article is not available online.
  • PM's and the Price-Perceived Quality Relationship, Vol. 14, No. 4 (Winter 1978), p. 9.

    This article is not available online.
  • "Purchasing's Preparedness for ISO 9000 International Quality Standards" Members Only Content, Vol. 35, No. 1 (Winter 1999), p. 46. Vol. 35, No. 2 (Spring 1999), p. 46. Vol. 35, No. 3 (Summer 1999), p. 46. Vol. 35, No. 4 (Fall 1999), p. 46. Vol. 36, No. 1 (Winter 2000), p. 46. Vol. 36, No. 2 (Spring 2000), p. 46. Vol. 36, No. 3 (Summer 2000), p. 46. Vol. 36, No. 4 (Fall 2000), p. 46. Vol. 37, No. 1 (Winter 2001), p. 46. Vol. 37, No. 2 (Spring 2001), p. 46. Vol. 37, No. 3 (Summer 2001), p. 46. Vol. 37, No. 4 (Fall 2001), p. 46. Vol. 38, No. 1 (Winter 2002), p. 46. Vol. 38, No. 2 (Spring 2002), p. 46. Vol. 38, No. 3 (Summer 2002), p. 46. Vol. 38, No. 4 (Fall 2002), p. 46. Vol. 39, No. 1 (Winter 2003), p. 46. Vol. 39, No. 2 (Spring 2003), p. 46. Vol. 39, No. 3 (Summer 2003), p. 46. Vol. 39, No. 4 (Fall 2003), p. 46. Vol. 40, No. 1 (Winter 2004), p. 46. Vol. 40, No. 2 (Spring 2004), p. 46. Vol. 40, No. 3 (Summer 2004), p. 46. Vol. 40, No. 4 (Fall 2004), p. 46. Vol. 41, No. 1 (Winter 2005), p. 46. Vol. 41, No. 2 (Spring 2005), p. 46. Vol. 41, No. 3 (Summer 2005), p. 46. Vol. 41, No. 4 (Fall 2005), p. 46. Vol. 28, No. 1 (Winter 1992), p. 46. Vol. 28, No. 2 (Spring 1992), p. 46. Vol. 28, No. 3 (Summer 1992), p. 46. Vol. 28, No. 4 (Fall 1992), p. 46. Vol. 1, No. 1 (Spring 1965), p. 46. Vol. 1, No. 2 (Summer 1965), p. 46. Vol. 1, No. 3 (Fall 1965), p. 46. Vol. 2, No. 1 (Winter 1966), p. 46. Vol. 2, No. 2 (Spring 1966), p. 46. Vol. 2, No. 3 (Summer 1966), p. 46. Vol. 2, No. 4 (Fall 1966), p. 46. Vol. 3, No. 1 (Winter 1967), p. 46. Vol. 3, No. 2 (Spring 1967), p. 46. Vol. 3, No. 3 (Summer 1967), p. 46. Vol. 3, No. 4 (Fall 1967), p. 46. Vol. 4, No. 1 (Winter 1968), p. 46. Vol. 4, No. 2 (Spring 1968), p. 46. Vol. 4, No. 3 (Summer 1968), p. 46. Vol. 4, No. 4 (Fall 1968), p. 46. Vol. 5, No. 1 (Winter 1969), p. 46. Vol. 5, No. 2 (Spring 1969), p. 46. Vol. 5, No. 3 (Summer 1969), p. 46. Vol. 5, No. 4 (Fall 1969), p. 46. Vol. 6, No. 1 (Winter 1970), p. 46. Vol. 6, No. 2 (Spring 1970), p. 46. Vol. 6, No. 3 (Summer 1970), p. 46. Vol. 6, No. 4 (Fall 1970), p. 46. Vol. 7, No. 1 (Winter 1971), p. 46. Vol. 7, No. 2 (Spring 1971), p. 46. Vol. 7, No. 3 (Summer 1971), p. 46. Vol. 7, No. 4 (Fall 1971), p. 46. Vol. 8, No. 1 (Winter 1972), p. 46. Vol. 8, No. 2 (Spring 1972), p. 46. Vol. 8, No. 3 (Summer 1972), p. 46. Vol. 8, No. 4 (Fall 1972), p. 46. Vol. 9, No. 1 (Winter 1973), p. 46. Vol. 9, No. 2 (Spring 1973), p. 46. Vol. 9, No. 3 (Summer 1973), p. 46. Vol. 9, No. 4 (Fall 1973), p. 46. Vol. 10, No. 1 (Winter 1974), p. 46. Vol. 10, No. 2 (Spring 1974), p. 46. Vol. 10, No. 3 (Summer 1974), p. 46. Vol. 10, No. 4 (Fall 1974), p. 46. Vol. 11, No. 4 (Winter 1975), p. 46. Vol. 11, No. 1 (Spring 1975), p. 46. Vol. 11, No. 2 (Summer 1975), p. 46. Vol. 11, No. 3 (Fall 1975), p. 46. Vol. 12, No. 4 (Winter 1976), p. 46. Vol. 12, No. 1 (Spring 1976), p. 46. Vol. 12, No. 2 (Summer 1976), p. 46. Vol. 12, No. 3 (Fall 1976), p. 46. Vol. 13, No. 4 (Winter 1977), p. 46. Vol. 13, No. 1 (Spring 1977), p. 46. Vol. 13, No. 2 (Summer 1977), p. 46. Vol. 13, No. 3 (Fall 1977), p. 46. Vol. 14, No. 1 (Spring 1978), p. 46. Vol. 14, No. 2 (Summer 1978), p. 46. Vol. 14, No. 3 (Fall 1978), p. 46. Vol. 14, No. 4 (Winter 1978), p. 46. Vol. 15, No. 1 (Spring 1979), p. 46. Vol. 15, No. 2 (Summer 1979), p. 46. Vol. 15, No. 3 (Fall 1979), p. 46. Vol. 15, No. 4 (Winter 1979), p. 46. Vol. 16, No. 4 (Winter 1980), p. 46. Vol. 16, No. 1 (Spring 1980), p. 46. Vol. 16, No. 2 (Summer 1980), p. 46. Vol. 16, No. 3 (Fall 1980), p. 46. Vol. 17, No. 4 (Winter 1981), p. 46. Vol. 17, No. 1 (Spring 1981), p. 46. Vol. 17, No. 2 (Summer 1981), p. 46. Vol. 17, No. 3 (Fall 1981), p. 46. Vol. 18, No. 4 (Winter 1982), p. 46. Vol. 18, No. 1 (Spring 1982), p. 46. Vol. 18, No. 2 (Summer 1982), p. 46. Vol. 18, No. 3 (Fall 1982), p. 46. Vol. 19, No. 4 (Winter 1983), p. 46. Vol. 19, No. 1 (Spring 1983), p. 46. Vol. 19, No. 2 (Summer 1983), p. 46. Vol. 19, No. 3 (Fall 1983), p. 46. Vol. 20, No. 4 (Winter 1984), p. 46. Vol. 20, No. 1 (Spring 1984), p. 46. Vol. 20, No. 2 (Summer 1984), p. 46. Vol. 20, No. 3 (Fall 1984), p. 46. Vol. 21, No. 4 (Winter 1985), p. 46. Vol. 21, No. 1 (Spring 1985), p. 46. Vol. 21, No. 2 (Summer 1985), p. 46. Vol. 21, No. 3 (Fall 1985), p. 46. Vol. 22, No. 4 (Winter 1986), p. 46. Vol. 22, No. 1 (Spring 1986), p. 46. Vol. 22, No. 2 (Summer 1986), p. 46. Vol. 22, No. 3 (Fall 1986), p. 46. Vol. 23, No. 4 (Winter 1987), p. 46. Vol. 23, No. 1 (Spring 1987), p. 46. Vol. 23, No. 2 (Summer 1987), p. 46. Vol. 23, No. 3 (Fall 1987), p. 46. Vol. 24, No. 4 (Winter 1988), p. 46. Vol. 24, No. 1 (Spring 1988), p. 46. Vol. 24, No. 2 (Summer 1988), p. 46. Vol. 24, No. 3 (Fall 1988), p. 46. Vol. 25, No. 4 (Winter 1989), p. 46. Vol. 25, No. 1 (Spring 1989), p. 46. Vol. 25, No. 2 (Summer 1989), p. 46. Vol. 25, No. 3 (Fall 1989), p. 46. Vol. 26, No. 1 (Winter 1990), p. 46. Vol. 26, No. 2 (Spring 1990), p. 46. Vol. 26, No. 3 (Summer 1990), p. 46. Vol. 26, No. 4 (Fall 1990), p. 46. Vol. 27, No. 1 (Winter 1991), p. 46. Vol. 27, No. 2 (Spring 1991), p. 46. Vol. 27, No. 3 (Summer 1991), p. 46. Vol. 27, No. 4 (Fall 1991), p. 46. Vol. 42, No. 1 (Winter 2006), p. 46. Vol. 42, No. 2 (Spring 2006), p. 46. Vol. 42, No. 3 (Summer 2006), p. 46. Vol. 42, No. 4 (Fall 2006), p. 46. Vol. 43, No. 1 (Winter 2007), p. 46. Vol. 43, No. 2 (Spring 2007), p. 46. Vol. 43, No. 3 (Summer 2007), p. 46. Vol. 43, No. 4 (Fall 2007), p. 46. Vol. 44, No. 1 (Winter 2008), p. 46. Vol. 44, No. 2 (Spring 2008), p. 46. Vol. 44, No. 3 (Summer 2008), p. 46. Vol. 44, No. 4 (Fall 2008), p. 46. Vol. 45, No. 1 (Winter 2009), p. 46. Vol. 45, No. 2 (Spring 2009), p. 46. Vol. 45, No. 3 (Summer 2009), p. 46. Vol. 45, No. 4 (Fall 2009), p. 46. Vol. 46, No. 1 (Winter 2010), p. 46. Vol. 46, No. 2 (Spring 2010), p. 46. Vol. 46, No. 3 (Summer 2010), p. 46. Vol. 46, No. 4 (Fall 2010), p. 46. Vol. 47, No. 1 (Winter 2011), p. 46. Vol. 47, No. 2 (Spring 2011), p. 46. Vol. 47, No. 3 (Summer 2011), p. 46. Vol. 47, No. 4 (Fall 2011), p. 46. Vol. 48, No. 1 (Winter 2012), p. 46. Vol. 48, No. 2 (Spring 2012), p. 46. Vol. 48, No. 3 (Summer 2012), p. 46. Vol. 48, No. 4 (Fall 2012), p. 46. Vol. 49, No. 1 (Winter 2013), p. 46. Vol. 49, No. 2 (Spring 2013), p. 46. Vol. 49, No. 3 (Summer 2013), p. 46. Vol. 49, No. 4 (Fall 2013), p. 46. Vol. 50, No. 1 (Winter 2014), p. 46. Vol. 50, No. 2 (Spring 2014), p. 46.

    International quality standards such as the ISO 9000 series are fast becoming a strategic consideration as more firms compete in the global marketplace. This article examines ISO 9000 from the perspective of the purchasing function. As international competition becomes more intense, cost, quality, and competitiveness become linked. Thus, purchasing becomes a key player as a firm develops its competitive strategy.
  • The Buyer-Supplier Relationship in Total Quality Management, Vol. 25, No. 2 (Summer 1989), p. 10.

    This article is not available online.
  • The Quality Capability Survey — Results, Reliability and Recommendations, Vol. 5, No. 2 (Spring 1969), p. 15.

    This article is not available online.
  • The Quality Capability Survey: A Procurement-Quality Management Control, Vol. 5, No. 1 (Winter 1969), p. 5.

    This article is not available online.
  • "The Role of Purchasing and Materials Management in Total Quality Management and Customer Satisfaction" Members Only Content, Vol. 35, No. 1 (Winter 1999), p. 3. Vol. 35, No. 2 (Spring 1999), p. 3. Vol. 35, No. 3 (Summer 1999), p. 3. Vol. 35, No. 4 (Fall 1999), p. 3. Vol. 36, No. 1 (Winter 2000), p. 3. Vol. 36, No. 2 (Spring 2000), p. 3. Vol. 36, No. 3 (Summer 2000), p. 3. Vol. 36, No. 4 (Fall 2000), p. 3. Vol. 37, No. 1 (Winter 2001), p. 3. Vol. 37, No. 2 (Spring 2001), p. 3. Vol. 37, No. 3 (Summer 2001), p. 3. Vol. 37, No. 4 (Fall 2001), p. 3. Vol. 38, No. 1 (Winter 2002), p. 3. Vol. 38, No. 2 (Spring 2002), p. 3. Vol. 38, No. 3 (Summer 2002), p. 3. Vol. 38, No. 4 (Fall 2002), p. 3. Vol. 39, No. 1 (Winter 2003), p. 3. Vol. 39, No. 2 (Spring 2003), p. 3. Vol. 39, No. 3 (Summer 2003), p. 3. Vol. 39, No. 4 (Fall 2003), p. 3. Vol. 40, No. 1 (Winter 2004), p. 3. Vol. 40, No. 2 (Spring 2004), p. 3. Vol. 40, No. 3 (Summer 2004), p. 3. Vol. 40, No. 4 (Fall 2004), p. 3. Vol. 41, No. 1 (Winter 2005), p. 3. Vol. 41, No. 2 (Spring 2005), p. 3. Vol. 41, No. 3 (Summer 2005), p. 3. Vol. 41, No. 4 (Fall 2005), p. 3. Vol. 28, No. 1 (Winter 1992), p. 3. Vol. 28, No. 2 (Spring 1992), p. 3. Vol. 28, No. 3 (Summer 1992), p. 3. Vol. 28, No. 4 (Fall 1992), p. 3. Vol. 1, No. 1 (Spring 1965), p. 3. Vol. 1, No. 2 (Summer 1965), p. 3. Vol. 1, No. 3 (Fall 1965), p. 3. Vol. 2, No. 1 (Winter 1966), p. 3. Vol. 2, No. 2 (Spring 1966), p. 3. Vol. 2, No. 3 (Summer 1966), p. 3. Vol. 2, No. 4 (Fall 1966), p. 3. Vol. 3, No. 1 (Winter 1967), p. 3. Vol. 3, No. 2 (Spring 1967), p. 3. Vol. 3, No. 3 (Summer 1967), p. 3. Vol. 3, No. 4 (Fall 1967), p. 3. Vol. 4, No. 1 (Winter 1968), p. 3. Vol. 4, No. 2 (Spring 1968), p. 3. Vol. 4, No. 3 (Summer 1968), p. 3. Vol. 4, No. 4 (Fall 1968), p. 3. Vol. 5, No. 1 (Winter 1969), p. 3. Vol. 5, No. 2 (Spring 1969), p. 3. Vol. 5, No. 3 (Summer 1969), p. 3. Vol. 5, No. 4 (Fall 1969), p. 3. Vol. 6, No. 1 (Winter 1970), p. 3. Vol. 6, No. 2 (Spring 1970), p. 3. Vol. 6, No. 3 (Summer 1970), p. 3. Vol. 6, No. 4 (Fall 1970), p. 3. Vol. 7, No. 1 (Winter 1971), p. 3. Vol. 7, No. 2 (Spring 1971), p. 3. Vol. 7, No. 3 (Summer 1971), p. 3. Vol. 7, No. 4 (Fall 1971), p. 3. Vol. 8, No. 1 (Winter 1972), p. 3. Vol. 8, No. 2 (Spring 1972), p. 3. Vol. 8, No. 3 (Summer 1972), p. 3. Vol. 8, No. 4 (Fall 1972), p. 3. Vol. 9, No. 1 (Winter 1973), p. 3. Vol. 9, No. 2 (Spring 1973), p. 3. Vol. 9, No. 3 (Summer 1973), p. 3. Vol. 9, No. 4 (Fall 1973), p. 3. Vol. 10, No. 1 (Winter 1974), p. 3. Vol. 10, No. 2 (Spring 1974), p. 3. Vol. 10, No. 3 (Summer 1974), p. 3. Vol. 10, No. 4 (Fall 1974), p. 3. Vol. 11, No. 4 (Winter 1975), p. 3. Vol. 11, No. 1 (Spring 1975), p. 3. Vol. 11, No. 2 (Summer 1975), p. 3. Vol. 11, No. 3 (Fall 1975), p. 3. Vol. 12, No. 4 (Winter 1976), p. 3. Vol. 12, No. 1 (Spring 1976), p. 3. Vol. 12, No. 2 (Summer 1976), p. 3. Vol. 12, No. 3 (Fall 1976), p. 3. Vol. 13, No. 4 (Winter 1977), p. 3. Vol. 13, No. 1 (Spring 1977), p. 3. Vol. 13, No. 2 (Summer 1977), p. 3. Vol. 13, No. 3 (Fall 1977), p. 3. Vol. 14, No. 1 (Spring 1978), p. 3. Vol. 14, No. 2 (Summer 1978), p. 3. Vol. 14, No. 3 (Fall 1978), p. 3. Vol. 14, No. 4 (Winter 1978), p. 3. Vol. 15, No. 1 (Spring 1979), p. 3. Vol. 15, No. 2 (Summer 1979), p. 3. Vol. 15, No. 3 (Fall 1979), p. 3. Vol. 15, No. 4 (Winter 1979), p. 3. Vol. 16, No. 4 (Winter 1980), p. 3. Vol. 16, No. 1 (Spring 1980), p. 3. Vol. 16, No. 2 (Summer 1980), p. 3. Vol. 16, No. 3 (Fall 1980), p. 3. Vol. 17, No. 4 (Winter 1981), p. 3. Vol. 17, No. 1 (Spring 1981), p. 3. Vol. 17, No. 2 (Summer 1981), p. 3. Vol. 17, No. 3 (Fall 1981), p. 3. Vol. 18, No. 4 (Winter 1982), p. 3. Vol. 18, No. 1 (Spring 1982), p. 3. Vol. 18, No. 2 (Summer 1982), p. 3. Vol. 18, No. 3 (Fall 1982), p. 3. Vol. 19, No. 4 (Winter 1983), p. 3. Vol. 19, No. 1 (Spring 1983), p. 3. Vol. 19, No. 2 (Summer 1983), p. 3. Vol. 19, No. 3 (Fall 1983), p. 3. Vol. 20, No. 4 (Winter 1984), p. 3. Vol. 20, No. 1 (Spring 1984), p. 3. Vol. 20, No. 2 (Summer 1984), p. 3. Vol. 20, No. 3 (Fall 1984), p. 3. Vol. 21, No. 4 (Winter 1985), p. 3. Vol. 21, No. 1 (Spring 1985), p. 3. Vol. 21, No. 2 (Summer 1985), p. 3. Vol. 21, No. 3 (Fall 1985), p. 3. Vol. 22, No. 4 (Winter 1986), p. 3. Vol. 22, No. 1 (Spring 1986), p. 3. Vol. 22, No. 2 (Summer 1986), p. 3. Vol. 22, No. 3 (Fall 1986), p. 3. Vol. 23, No. 4 (Winter 1987), p. 3. Vol. 23, No. 1 (Spring 1987), p. 3. Vol. 23, No. 2 (Summer 1987), p. 3. Vol. 23, No. 3 (Fall 1987), p. 3. Vol. 24, No. 4 (Winter 1988), p. 3. Vol. 24, No. 1 (Spring 1988), p. 3. Vol. 24, No. 2 (Summer 1988), p. 3. Vol. 24, No. 3 (Fall 1988), p. 3. Vol. 25, No. 4 (Winter 1989), p. 3. Vol. 25, No. 1 (Spring 1989), p. 3. Vol. 25, No. 2 (Summer 1989), p. 3. Vol. 25, No. 3 (Fall 1989), p. 3. Vol. 26, No. 1 (Winter 1990), p. 3. Vol. 26, No. 2 (Spring 1990), p. 3. Vol. 26, No. 3 (Summer 1990), p. 3. Vol. 26, No. 4 (Fall 1990), p. 3. Vol. 27, No. 1 (Winter 1991), p. 3. Vol. 27, No. 2 (Spring 1991), p. 3. Vol. 27, No. 3 (Summer 1991), p. 3. Vol. 27, No. 4 (Fall 1991), p. 3. Vol. 42, No. 1 (Winter 2006), p. 3. Vol. 42, No. 2 (Spring 2006), p. 3. Vol. 42, No. 3 (Summer 2006), p. 3. Vol. 42, No. 4 (Fall 2006), p. 3. Vol. 43, No. 1 (Winter 2007), p. 3. Vol. 43, No. 2 (Spring 2007), p. 3. Vol. 43, No. 3 (Summer 2007), p. 3. Vol. 43, No. 4 (Fall 2007), p. 3. Vol. 44, No. 1 (Winter 2008), p. 3. Vol. 44, No. 2 (Spring 2008), p. 3. Vol. 44, No. 3 (Summer 2008), p. 3. Vol. 44, No. 4 (Fall 2008), p. 3. Vol. 45, No. 1 (Winter 2009), p. 3. Vol. 45, No. 2 (Spring 2009), p. 3. Vol. 45, No. 3 (Summer 2009), p. 3. Vol. 45, No. 4 (Fall 2009), p. 3. Vol. 46, No. 1 (Winter 2010), p. 3. Vol. 46, No. 2 (Spring 2010), p. 3. Vol. 46, No. 3 (Summer 2010), p. 3. Vol. 46, No. 4 (Fall 2010), p. 3. Vol. 47, No. 1 (Winter 2011), p. 3. Vol. 47, No. 2 (Spring 2011), p. 3. Vol. 47, No. 3 (Summer 2011), p. 3. Vol. 47, No. 4 (Fall 2011), p. 3. Vol. 48, No. 1 (Winter 2012), p. 3. Vol. 48, No. 2 (Spring 2012), p. 3. Vol. 48, No. 3 (Summer 2012), p. 3. Vol. 48, No. 4 (Fall 2012), p. 3. Vol. 49, No. 1 (Winter 2013), p. 3. Vol. 49, No. 2 (Spring 2013), p. 3. Vol. 49, No. 3 (Summer 2013), p. 3. Vol. 49, No. 4 (Fall 2013), p. 3. Vol. 50, No. 1 (Winter 2014), p. 3. Vol. 50, No. 2 (Spring 2014), p. 3.

    Total quality management (TQM) is both a philosophy and a set of guiding principles that represent the foundation for continuous organizational improvement. TQM is the application of not only quantitative methods but also human resource management principles to improve the materials and services supplied to an organization, all the processes within that organization, and the degree to which the needs of customers are met. The research discussed in this article integrates the concepts, ideas, and findings that have merged from ongoing multi-phase studies of purchasing's role in TQM. From this research, sponsored by the Center for Advanced Purchasing Studies (CAPS), the investigators have developed several ideas about what purchasing organizations should do to attain total quality management goals.
  • The Zero Defects Concept and Ultimate Material Cost, Vol. 1, No. 1 (Spring 1965), p. 62.

    This article is not available online.
  • Understanding Quality Control, Vol. 9, No. 2 (Spring 1973), p. 12.

    This article is not available online.
  • "Use of ISO 9000 and Baldridge Award Criteria in Supplier Quality Evaluation" Members Only Content, Vol. 35, No. 1 (Winter 1999), p. 2. Vol. 35, No. 2 (Spring 1999), p. 2. Vol. 35, No. 3 (Summer 1999), p. 2. Vol. 35, No. 4 (Fall 1999), p. 2. Vol. 36, No. 1 (Winter 2000), p. 2. Vol. 36, No. 2 (Spring 2000), p. 2. Vol. 36, No. 3 (Summer 2000), p. 2. Vol. 36, No. 4 (Fall 2000), p. 2. Vol. 37, No. 1 (Winter 2001), p. 2. Vol. 37, No. 2 (Spring 2001), p. 2. Vol. 37, No. 3 (Summer 2001), p. 2. Vol. 37, No. 4 (Fall 2001), p. 2. Vol. 38, No. 1 (Winter 2002), p. 2. Vol. 38, No. 2 (Spring 2002), p. 2. Vol. 38, No. 3 (Summer 2002), p. 2. Vol. 38, No. 4 (Fall 2002), p. 2. Vol. 39, No. 1 (Winter 2003), p. 2. Vol. 39, No. 2 (Spring 2003), p. 2. Vol. 39, No. 3 (Summer 2003), p. 2. Vol. 39, No. 4 (Fall 2003), p. 2. Vol. 40, No. 1 (Winter 2004), p. 2. Vol. 40, No. 2 (Spring 2004), p. 2. Vol. 40, No. 3 (Summer 2004), p. 2. Vol. 40, No. 4 (Fall 2004), p. 2. Vol. 41, No. 1 (Winter 2005), p. 2. Vol. 41, No. 2 (Spring 2005), p. 2. Vol. 41, No. 3 (Summer 2005), p. 2. Vol. 41, No. 4 (Fall 2005), p. 2. Vol. 28, No. 1 (Winter 1992), p. 2. Vol. 28, No. 2 (Spring 1992), p. 2. Vol. 28, No. 3 (Summer 1992), p. 2. Vol. 28, No. 4 (Fall 1992), p. 2. Vol. 1, No. 1 (Spring 1965), p. 2. Vol. 1, No. 2 (Summer 1965), p. 2. Vol. 1, No. 3 (Fall 1965), p. 2. Vol. 2, No. 1 (Winter 1966), p. 2. Vol. 2, No. 2 (Spring 1966), p. 2. Vol. 2, No. 3 (Summer 1966), p. 2. Vol. 2, No. 4 (Fall 1966), p. 2. Vol. 3, No. 1 (Winter 1967), p. 2. Vol. 3, No. 2 (Spring 1967), p. 2. Vol. 3, No. 3 (Summer 1967), p. 2. Vol. 3, No. 4 (Fall 1967), p. 2. Vol. 4, No. 1 (Winter 1968), p. 2. Vol. 4, No. 2 (Spring 1968), p. 2. Vol. 4, No. 3 (Summer 1968), p. 2. Vol. 4, No. 4 (Fall 1968), p. 2. Vol. 5, No. 1 (Winter 1969), p. 2. Vol. 5, No. 2 (Spring 1969), p. 2. Vol. 5, No. 3 (Summer 1969), p. 2. Vol. 5, No. 4 (Fall 1969), p. 2. Vol. 6, No. 1 (Winter 1970), p. 2. Vol. 6, No. 2 (Spring 1970), p. 2. Vol. 6, No. 3 (Summer 1970), p. 2. Vol. 6, No. 4 (Fall 1970), p. 2. Vol. 7, No. 1 (Winter 1971), p. 2. Vol. 7, No. 2 (Spring 1971), p. 2. Vol. 7, No. 3 (Summer 1971), p. 2. Vol. 7, No. 4 (Fall 1971), p. 2. Vol. 8, No. 1 (Winter 1972), p. 2. Vol. 8, No. 2 (Spring 1972), p. 2. Vol. 8, No. 3 (Summer 1972), p. 2. Vol. 8, No. 4 (Fall 1972), p. 2. Vol. 9, No. 1 (Winter 1973), p. 2. Vol. 9, No. 2 (Spring 1973), p. 2. Vol. 9, No. 3 (Summer 1973), p. 2. Vol. 9, No. 4 (Fall 1973), p. 2. Vol. 10, No. 1 (Winter 1974), p. 2. Vol. 10, No. 2 (Spring 1974), p. 2. Vol. 10, No. 3 (Summer 1974), p. 2. Vol. 10, No. 4 (Fall 1974), p. 2. Vol. 11, No. 4 (Winter 1975), p. 2. Vol. 11, No. 1 (Spring 1975), p. 2. Vol. 11, No. 2 (Summer 1975), p. 2. Vol. 11, No. 3 (Fall 1975), p. 2. Vol. 12, No. 4 (Winter 1976), p. 2. Vol. 12, No. 1 (Spring 1976), p. 2. Vol. 12, No. 2 (Summer 1976), p. 2. Vol. 12, No. 3 (Fall 1976), p. 2. Vol. 13, No. 4 (Winter 1977), p. 2. Vol. 13, No. 1 (Spring 1977), p. 2. 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    Purchasing and materials managers are increasingly concerned with ISO 9000 registration, both as a prerequisite for participation in global markets and in supplier selection. The ISO 9000 guidelines link certification requirements to quality-related corporate issues, and can be used as a screening tool for companies when assessing a supplier's process conformance. However, many important areas of quality management are not addressed by ISO 9000. The Malcolm Baldrige Award criteria, on the other hand, provide a comprehensive framework within which to conduct an evaluation of suppliers' quality systems.