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International Journal of Purchasing and Materials Management

Supplier Selection Decisions In Systems/Software Purchases Members Only Content

Changing business conditions are likely to influence the supplier evaluation process and, thus, the relevance of selection criteria should be periodically reconsidered. In order to explore this issue, an empirical study of logistics executives' perceptions of the relative importance of specific criteria (used in the selection of systems/software vendors) was conducted. The respondents identified vendor attributes (i.e., support, reliability) and product/service attributes (i.e., flexibility, ease of use) to be of the greatest importance and economic attributes (i.e., cost) to be significantly less important when selecting a vendor for systems/software.

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