NAPM InfoEdge
September 1997, Vol. 3 No. 1

Developing a Questionnaire Members Only Content

The information desired from benchmarking partners is gathered through a questionnaire. This is the next step in the benchmarking process (for a complete summary of all steps, see page 14). Once the questionnaire has been developed, appropriate partner organizations can be targeted (this process is described, beginning on page 9).

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