--- To enhance the value and performance of procurement and SCM practitioners and their organizations worldwide ---



NAPM InfoEdge
March 1996, Vol. 1 No. 9

Improving the Purchasing Process Members Only Content


A major consideration in assessing process performance is the fact that the output of the process is the best gauge of whether or not it is working well. Since the objective of the process is to transform inputs into outputs desired by the customer, it is the customer who ultimately decides upon the value of the entire process.

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