NAPM InfoEdge
November 1995, Vol. 1 No. 5

How To Use The Internet And Other Online Services

Table of Contents
  • A Basic Introduction to the Internet Members Only Content
    Like a tidal wave, the Internet can be thought of as an immense electronic swell rolling over this decade and into the new millennium. The Internet — the main artery of the "information superhighway" — is talked about and written about to such an enormous extent that "you can run, but you can't hide" from it. It's estimated the Internet is used by millions of individuals worldwide, with the numbers growing daily. The Internet offers something for everyone. Users have access to literally thousands of discussion groups; library catalogs and databases; gigabytes of software programs, text files, images, and music; electronic books and journals; the latest satellite weather maps; product and supplier information; and electronic mail.

  • Navigating the Internet Members Only Content
    Getting on the Internet and navigating it is becoming easier all the time. To effectively use the Internet for business on a daily basis, you'll need to know how to access the Internet from your work station and how to use the software to find and capture information. Familiarization to identify relevant indexes, directories, information sources, and current supplier Internet addresses is essential to reduce the startup time for a new user. It's important that personnel be given time to explore the Internet, and that you and anyone doing business on it learn as much about it as possible through reading (see page 16); seminars, courses, or tutorials; and hands-on experience. Experience on the Internet may well be the best teacher — the more you use the Internet, the more proficient and knowledgeable you will become. You will know where to look for data and how to follow information leads and links to your advantage.

  • Doing Business on the Internet Members Only Content
    Doing business on the Internet is really the equivalent to doing business on the World Wide Web. The Web is one part of the Internet. It uses a program called hypertext (see glossary) to make sophisticated information delivery possible. As a result, home pages, with their graphic capability, are the sites in which businesses elect to locate. Eventually, the Web may eclipse the other parts of the Internet and become the biggest part of it.

  • Other Online Services Members Only Content
    You can access many online services through the Internet, and many more directly without any connection to the Internet. In fact, despite the evolution of the World Wide Web as the place for business on the Internet, online services continue to grow. Popular online services include America Online, Prodigy, and CompuServe which, like many other online services, provide a gateway to the Internet. However, there are many other online services available, ranging from those offering general information to those who provide very particular information targeted to specific audiences. All you need is a computer and modem, communication software, and a telephone number.

  • An Internet Glossary Members Only Content
    Note: Some definitions may appear here that are not referenced in the text. They are included for your general information.

  • Useful Sites on the World Wide Web Members Only Content
    Here are some sites that purchasers and supply managers will find helpful.


Alan Raedels is a professor at Portland State University, Portland, Oregon. He is author of the book, Value-Focused Supply Management, and has published in a variety of purchasing publications, including the International Journal of Purchasing and Materials Management and NAPM Insights. Dr. Raedels has been active in NAPM at local and national levels, and is currently director of District XI.

Lee Buddress brings 20 years of industry experience to his current position of assistant professor at Portland State University, Portland, Oregon. He is co-author of the book, Policies and Procedures Manual for Purchasing and Materials Control, and has published articles in many purchasing and materials management publications including Purchasing and NAPM Insights. Dr. Buddress is active in NAPM at the local and national levels.


Additional material was furnished by John Semanik, C.P.M., senior contracts manager, Sun Microsystems, Inc., Mountain View, California. Mr. Semanik is a seven-year Board Member of NAPM—Silicon Valley, Inc., and is a member of the NAPM Insights Editorial Review Board.

  • Anderson, Christopher. The Economist, July 1, 1995, "The Accidental Superhighway, A Survey of the Internet"
  • Electronics Buyers' News, April 10, 1995, p. 48, "New BBS for OEMs"
  • Hyman, Paul. Electronics Buyers' News, July 10, 1995, p. 34, "New Online Service Facilitates Purchases"
  • Hyman, Paul. Electronics Buyers' News, July 24, 1995, p. 42, "Two New Tools Make Surfing Simpler for Purchasers"
  • Just-in-Time, July/August 1995, p. 15, "MROP Online Levels the Playing Field." Industrial Distribution Association, Inc.
  • Levine, John R. and Baroudi, Carol. The Internet for Dummies, Second Edition. IDG Books Worldwide, Inc., 1994
  • Lim, Paul. Seattle Times Knight-Ridder/Tribune Business News, July 31, 1995, "Home Pages on the Web Increasingly Popular for Marketing and Sales"
  • NAPM Guide to Purchasing, February 1987, "On-Line Databases"
  • NAPM Insights, October 1994, "Fast Access to Knowledge"
  • NAPM Insights, June 1995, "What's Happening Online"
  • Scouras, Ismini. Electronics Buyers' News Extra, June 10, 1995, pp. E7-E14, E72, "Distributors Plug into the World Wide Web"
  • Seideman, Tony. International Business, June 1995, p.42-44, "Cataloging in Cyberspace"
  • Smith, Laura, PC Week, July 31, 1995, "Imposing Order on the Internet"
  • Stewart, Thomas A., Fortune, July 10, 1995, pp. 119-121, "What Information Costs"
  • Weise, Elizabeth. Associated Press, July 29, 1995, "Those Wacky URLs"

  • Braun, Eric. The Internet Directory. Fawcett-Columbine, 1994
  • Certron, Marvin and Davies, Owen. Mastering Information in the New Century. Special Libraries Assn., 1994
  • Commercial Users' Guide to the Internet. Thompson Publishing Group, 1995
  • Cronin, Mary. Doing More Business on the Internet. Van Nostrand Reinhold, 1995
  • Dern, Daniel. The Internet Guide for New Users. McGraw-Hill, 1994
  • Ellsworth, Jill. The Internet Business Book. John Wiley and Sons, 1994
  • Estrada, Susan. Connecting to the Internet: A Buyer's Guide. O'Reilly Associates, 1993
  • Fahey, Tom. Netspeak: The Internet Dictionary. Hayden Books, 1994
  • Gale Guide to Internet Databases. Gale Research, Inc., 1995
  • Glossbrenner, Alfred. Finding a Job on the Internet. McGraw-Hill, 1995
  • Hahn, Harley. The Internet Yellow Pages. Osborne McGraw-Hill, 1994
  • Keeler, Len. Cybermarketing. Amacom, 1995
  • Krol, E. The Hitchhiker's Guide to the Internet. Network Working Group, University of Illinois, Urbana, September 1989
  • NAPM Insights, April 1995, "Developing Your Computer Savvy"
  • NAPM Insights, July 1995, "Getting on the Internet"
  • NAPM Insights, August 1995, "Online Etiquette"
  • NAPM Insights, February 1995, "Online Pitfalls"
  • NAPM Insights, May 1995, "The Information Superhighway: What Does It Mean for Purchasing?"
  • NAPM Insights, May 1995, "The On-Ramp to the Information Superhighway"
  • Newby, Gregory. Directory of Directories on the Internet. Meckler, 1994
  • Polly, Jean Armour. Wilson Library Bulletin, June 1992, "Surfing the INTERNET: An Introduction"
  • Resnick, Rosalind. The Internet Business Guide. Sams Publishing, 1994
  • Rathbone, Tina. Modems for Dummies. IDG Books Worldwide
  • Ten-Minute Guide to the Internet. Alpha Books

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