Vol. 21, No. 9
September 2010

Features

• COVER STORY
  Engaging Suppliers to Excel
  
  Strategic performance management teams give Lockheed Martin Missiles and Fire Control (MFC) a clear shot at collaborative innovation and cost reduction targets.
  Lisa Arnseth
  
  
• Shifting To A Customer-Centric Value Chain
  
  A best-in-class organization shares 10 essential principles for building an agile supply chain that's focused on customer needs and value.
  John Yuva
  
  
• Assess Your Vulnerability to Natural Disasters
  
  Few organizations thought it conceivable that a volcano could suspend supply chain operations. What is the level of awareness for natural catastrophes in your supply network?
  John Yuva
  
  
• SUPPLEMENTAL ARTICLE
  The Ever-Present Challenge: Talent Management
  
  In good times or bad, securing qualified talent in supply management is an ongoing issue for hiring managers.
  Roberta J. Jennings
  
  
• SUPPLEMENTAL ARTICLE
  New Retailer Product Safety Standards Raise the Bar
  
  While new product safety standards are meant to help produce safe and compliant products, will they minimize costs and redundancies?
  Kenneth Ross
  
  

Columns

• Performance Metrics
  
  Editor's Page: Supply Management Buzz
  Working more closely with suppliers can mean success for your organization and for your suppliers.
  Terri Tracey, CAE, Editor
  
  
• ISM's Report On Business^®
  
  Executive Access to the CEO
  Learn about the origin of this important economic report, and how you can participate.
  Paul Novak, CPSM, C.P.M., A.P.P., MCIPS
  
  
• Recognition: Why Metrics Matter
  
  Out In Front: Leading People, Leading Organizations
  Still not getting the respect you deserve? It might be how you're communicating metrics to the C-suite.
  Ann Oka
  
  
• Analysis Using Patent Information
  
  Tapping Into ... Supply Management Issues and Trends
  Gain a competitive advantage in the marketplace by analyzing supplier patents to plan your future strategy.
  Taro Matsumoto, C.P.M., CPIM, CQM, CQA, PMP
  
  
• Greening the Logistics Footprint
  
  Sustainability: Responsible Supply Management
  Standard guidelines to track carbon emissions throughout the supply chain can help you meet consumers' green demands.
  Jonathan Wright and Seb Hoyle
  
  
• Craft a Winning Résumé
  
  Personal Connections: Work. Life. Balance.
  As the job market improves, supply management professionals must take a strategic approach to their résumés to stand out from the competition.
  Wendy S. Enelow, CCM, MRW, JCTC, CPRW
  
  

Departments

• Just in Time -- September 2010
  
  This article is not available online.
  
  
  
• Cross-Industry Benchmarking
  
  CAPS Research: Promoting Supply Management's Best Practices
  Learn about the value of data in cross-industry benchmarking reports.
  D. Steven Wade
  
  
• ISM News -- September 2010
  
  This article is not available online.
  
  
  
• Beyond Borders
  
  International Insights
  Lisa Wolters-Broder
  
  

ISM Report On Business®

• Manufacturing and Non-Manufacturing ISM Report On Business^®
  
  Highlights of the Monthly Report On Business^® Releases - August 2010 Data.
  
  
  
• Global Business Trends -- September 2010
  
  This article is not available online.
  
  
  

Check Out This Month's Advertisers

• ARI — Automotive Resources International
  
  
• Boston Scientific
  
  
• Pace Butler Corporation
  
  
• JVKellyGroup, Inc.
  
  
• Karrass
  
  
• MasterCard Worldwide
  
  
• Maxvantage
  
  
• National Car Rental
  
  
• Naval Postgraduate School
  
  
• Wheels, Inc.