NAPM Insights

Building Better Performance Measurements Members Only Content

A major issue facing purchasers in the 1990s is that of developing performance-measurement systems that are relevant to their business environment. Historically, the evaluation of purchasing performance has focused on internal efficiency measures such as number of purchase orders processed per employee, cost per purchase order processed, and dollars purchased per purchaser. However, today's competitive environment requires a reassessment of how we measure purchasing performance.

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