In supply management organizations, employees retire, business values change, and processes are redefined. Though this is a natural part of the business environment, how do these changes affect the informational supply chain? While information flow is an intangible part of the supply chain, its presence is a major factor in adding value to the supply management organization and its suppliers. Without an efficient knowledge management model in place, information that is critical to the current, ongoing, and future success of the supply chain may be jeopardized. In short, knowledge management is retrieving the right information, for the right people, at the right time.
Please log in to see the content.