Purchasing Today

Financial Performance: Straight to the Bottomline Members Only Content

When Fannie Mae, Inc. consolidated its purchasing functions 3 years ago and created a contract and procurement services unit, the head of the new unit wanted to be able to show top executives how it was impacting the organization's financial performance. So, Barbara B. Lang, vice president of contract and procurement services for the secondary mortgage financial services company, created a Balance Score Card as a way to measure the unit's contribution to the bottomline.

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