Monday, August 2, 2010

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In This Issue ...
  • July Manufacturing ISM Report On Business®: PMI at 55.5% — Read more.
  • Inside the Latest eSide Supply Management — Read more.
  • Apply Now for Sixth Annual ISM R. Gene Richter Awards — Read more.
  • August 12 Web Seminar: Certified Professional in Supply Management® (CPSM®): Basics, Benefits and Beyond — Read more.
  • "The Negotiation Process" — ISM's Online KC Special (Expires September 30) — Read more.
  • Mark Your Calendars: 3rd Annual ISM Sustainability and Social Responsibility Conference — Read more.
  • Web Site of Interest — Read more.
  • Term of the Day — Read more.
  • It's Easy to Subscribe to the Just in ETime Newsletter — Read more.
  • Contact Us — Read more.

July Manufacturing ISM Report On Business®: PMI at 55.5%

Economic activity in the manufacturing sector expanded in July for the 12th consecutive month, and the overall economy grew for the 15th consecutive month, say the nation's supply executives in the latest Manufacturing ISM Report On Business®.

The report was issued today by Norbert J. Ore, CPSM, C.P.M., chair of the Institute for Supply Management™ Manufacturing Business Survey Committee. "Manufacturing continued to grow during July, but at a slightly slower rate than in June. Employment, supplier deliveries and inventories improved during the month and reduced the impact of a month-over-month deceleration in new orders and production. July marks 12 consecutive months of growth in manufacturing, and indications are that demand is still quite strong in 10 of 18 industries. The prices that manufacturers paid for their inputs were slightly higher but stable, with only a few items on the short supply list."

To read the entire release, click here.

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Inside the Latest eSide Supply Management

Check out the July/August 2010 edition of eSide Supply Management, ISM's members-only bimonthly e-publication for up-and-coming supply management professionals, to read these articles:

  • Customer Relationship Management
    Strategies for getting your foot in the door — and, ultimately, becoming a valued business partner.

  • CPSM® Update: 3 Questions, 3 Answers
    New in 2010, eSide offers three sample questions — and answers — from the CPSM® Diagnostic Practice Exam to help you prepare to pursue your CPSM® certification. First, answer all three questions; then, scroll down to the "3 Answers" section to find out how you fared.

  • Championing Environmental Supply Management Initiatives
    A May 2010 CAPS Research report examines the importance of influence tactics, company climate and individual values for gaining buy-in.

To find the entire July/August 2010 edition of eSide Supply Management, visit the ISM website.

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Apply Now for Sixth Annual ISM R. Gene Richter Awards

Institute for Supply Management™ (ISM) is inviting entries for the sixth annual ISM R. Gene Richter Awards for Excellence in Supply Management. The award competition was created to honor the vast professional contributions of R. Gene Richter, who was a pioneer in the field of supply management.

The ISM R. Gene Richter Awards for Excellence in Supply Management are open to supply management departments of all sizes and geographic locations, both domestic and international. ISM is accepting entries through an online submission process from July 1 - September 17, 2010. Entries should address big challenges for which new solutions have had wide organizational and/or supply chain impact. Multiple entries are welcomed in one or more of the following categories: Process, People, Organization/Structure, Technology and Sustainability.

For the 2011 awards, the project/initiative must either (1) have been completed and/or implemented or (2) have measurable outcomes within the date range of October 1, 2007 through September 30, 2010.

An application fee of US$1,000 per organization is required for 2011 award applications. Organizations that submit multiple applications will only be charged this fee once, regardless of the number of applications submitted. The application fee will be used to build the R. Gene Richter Scholarship Fund.

Richter award recipients will be notified in January 2011 and will be honored at an awards dinner on Sunday, May 15, 2011 at the ISM Annual International Supply Management Conference and Educational Exhibit in Orlando, Florida. Winning organizations agree to present a Conference session describing their project. The 2011 award winners will join an esteemed group of previous winning organizations, including: Alltel Wireless; BP p.l.c.; DaimlerChrysler; Fluor-Hanford; HP; Johnson & Johnson; KLA-Tencor; LG Electronics; Lockheed Martin Aeronautics Company; Masco Corporation; Pfizer Inc; Rockwell Collins; Royal KPN Telecom; and the U.S. Postal Service.

Questions regarding the awards may be directed to Terri Tracey, CAE, at 800/888-6276, extension 3071 (or, for callers outside the United States, +1 480/752-6276, extension 3071), or by e-mail at

For full category descriptions and information on how to apply for the 2011 awards, click here.

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August 12 Web Seminar: Certified Professional in Supply Management® (CPSM®): Basics, Benefits and Beyond

Mark your calendar for Thursday, August 12, 2010 (1 p.m. EDT/10 a.m. PDT) for a no-cost, one-hour STREAMING-ONLY web event sponsored by ISM.

Attend this web seminar and find out all the details of the Certified Professional in Supply Management® (CPSM®) and CPSM® Bridge program. You'll get a breakdown of the requirements and a brief overview of the various study aids.

But, the best part of this ISM-sponsored web seminar is that you'll get tips from recent CPSM®s — Brenda Dizer-Coe, CPSM, C.P.M., Materials Operations Systems/TMG - Senior Program Manager, Intel, and Vijay Kasi, Ph.D., CPSM, Sourcing Associate, A.T. Kearney. These CPSM®s will share real-world tips on preparing for the CPSM® Exams and CPSM® Bridge Exam.

Additionally, each will share how the CPSM® has strengthened their careers.

Have your questions about the CPSM® ready, there will be time reserved for Q & A. This seminar focuses on:

  • An overview of ISM's Certified Professional In Supply Management® (CPSM®) program and the requirements
  • How to study while saving time and money
  • How the CPSM® designation can help transform your career.

Featured Speakers:

  • Karen P. Collins, CPSM, C.P.M., A.P.P.
    Manager, Professional Credentials
    Institute for Supply Management™

  • Brenda Dizer-Coe, CPSM, C.P.M.
    Materials Operations Systems/TMG - Senior Program Manager

  • Vijay Kasi, Ph.D., CPSM
    Sourcing Associate
    A.T. Kearney


  • Mike Shirra
    Senior Associate
    Institute for Supply Management™

Attendance of the live session of this web seminar qualifies for one CEH credit at ISM. To register, visit the ISM website.

Participation details and instructions are also available online.

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"The Negotiation Process" — ISM's Online KC Special (Expires September 30)

Negotiation is a process, not an event. It consists of many steps or stages. Each one has its own critical importance, and all are relevant to the overall success of those involved.

"The Negotiation Process" (Course #3955) touches on all of these and focuses on the required preparation, the key elements in every negotiation, the management of the actual meetings and the completion phase. Key negotiations concepts targeted in this course include:

  • Introduction to the negotiation process
  • Preparing for a negotiation
  • 3 key elements in negotiation
  • Conducting the negotiation
  • Completing the process

With no time away from work and no travel costs, you can show your employer that you're serious about your career. Available to both members and non-members, ISM Knowledge Center Specials run only for a limited time. When you see the "KC Special" Icon, follow the link and register right away.

Members pay $97.50 for this course through 9/30/10. (Regular member price is $195.) For non-members, the price is $147.50 through 9/30/10. (Regular non-member price is $295.) Attendees will earn seven CEHs.

For more information, or to register, click here.

Or, call ISM Customer Service at 800/888-6276 or 480/752-6276, option 8.

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Mark Your Calendars: 3rd Annual ISM Sustainability and Social Responsibility Conference

When: November 4-5, 2010
Where: Lake Buena Vista, Florida

This year's program covers the full range of social responsibility, from sustainability and environmental issues, to global licensing, ethics and logistics. Sessions will address issues in sourcing and emerging issues in law. Don't miss the panel discussion featuring industry thought leaders who have implemented sustainable and socially responsible processes into their organizations. Use their insight to build and improve your sustainability programs.

Who Should Attend

Supply management professionals engaged in developing and supporting corporate social responsibility and sustainability initiatives. Supply management professionals might want to invite those outside of supply management to gain buy-in and to build the foundation for organizational success. Corporate sustainability and social responsibility initiatives are holistic strategies that involve the entire organization, from the CEO to administrative support.

Institute for Supply Management™ Definitions

Sustainability: Sustainability is the ability to meet current needs without hindering the ability to meet the needs of future generations in terms of economic, environmental and social challenges.

Social Responsibility: Social responsibility is a framework of measurable corporate policies and procedures and resulting behavior designed to benefit the workplace and, by extension, the individual, the organization and the community in the following areas: community, diversity and inclusiveness — supply base, diversity and inclusiveness — workforce, environment, ethics, financial responsibility, human rights, health and safety, and sustainability.

For conference information, the agenda, or to register, click here.

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Web Site of Interest

This month's Website of Interest is the Purchasing and Negotiation Training blog.

Robert Menard, a professional trainer, speaker, author of You're the Buyer — You Negotiate It and creator of the Purchasing and Negotiation Training blog has three goals for his web portal: 1) to speak for the "silent minority" (2 percent) of business professionals who speak for the buyer, 2) to extol the value of purchasing as the single best generator of profitability in all of business, and 3) to connect with the demand side of commerce in a mutually beneficial fashion so that purchasing and sales each achieve better negotiation results.

The blog achieves this by featuring posts from recognized experts in the purchasing, sales, negotiation and customer service fields of commerce. Recent blog posts include How to Provide Effective Purchasing and Negotiation Training Seminars for Supply Chain Pros, What it Costs to Obtain a New Supplier and Is your Value Proposition Compelling?

To access Purchasing and Negotiation Training blog, click here.

Please note: These external Internet addresses contain information created, published, maintained or otherwise posted by institutions or organizations independent of ISM. Links from these websites, or any other website(s) accessible from these websites, to any product, entity, service or information, do not constitute a recommendation by ISM. ISM is not responsible for the contents of any other website.

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Term of the Day

Today's ISM Term of the Day is: FIRST TIME QUALITY.

Definition: A quality standard measured in parts per million (PPM) represented by the ratio of the number of pieces rejected to the total numbers of pieces attempted. The objective is zero defects first time and every time.

A different Term of the Day is posted on the ISM Home Page ( each day — seven days a week. The Term of the Day is taken from the ISM Glossary of Key Supply Management Terms.

ISM members can access the online Members Only Glossary which includes terms from the private, public, and various industry sectors, and from a wide variety of sources. The Glossary can be browsed alphabetically, or searched by keyword.

To access the online Glossary, click here.

If you are not a member but would like membership information, click here.

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It's Easy to Subscribe to the Just in ETime Newsletter

The Just in ETime e-mail newsletter delivers ISM- and supply/procurement-related news and updates directly to subscribers' desktops every other week. You'll receive breaking news, such as the ISM Report On Business®, information on upcoming seminars and programs, and changes to ISM's certification programs, as well as Web sites of interest to supply/procurement professionals.

To subscribe to Just in ETime, click here.

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Contact Us

Questions/Comments? Contact RaeAnn Slaybaugh.

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