Friday, January 2, 2009


Global Quality Exchange, Inc. (GQEX)

University of San Francisco


In This Issue ...
  • December Manufacturing ISM Report On Business®: PMI at 32.4%  Read more.
  • "Maximizing Value from Shared Services: An e-Procurement Success Story" Webinar Scheduled for Jan. 30  Read more.
  • ISM-NBTA Summit on Travel & Meetings Scheduled for January 27-28 in Charlotte, North Carolina  Read more.
  • ISM's Inaugural Women Executive Supply Management Summit (WESMS) Takes Place Feb. 5-6 in San Antonio  Read more.
  • ISM's Solution to Improving Your Human Capital Management Strategy: The 2009 Conference Career Center  Read more.
  • 2009 NARTS Program Cancelled  Read more.
  • Web Site of Interest  Read more.
  • Term of the Day  Read more.
  • It's Easy to Subscribe to the Just in ETime Newsletter  Read more.
  • Contact Us  Read more.

December Manufacturing ISM Report On Business®: PMI at 32.4%

Economic activity in the manufacturing sector failed to grow in December for the fifth consecutive month, and the overall economy contracted for the third consecutive month, say the nation's supply executives in the latest Manufacturing ISM Report On Business®.

The report was issued today by Norbert J. Ore, C.P.M., chair of the Institute for Supply Management™ Manufacturing Business Survey Committee. "Manufacturing activity continued to decline at a rapid rate during the month of December. The decline covers the full breadth of manufacturing industries, as none of the industries in the sector report growth at this time. New orders have contracted for 13 consecutive months, and are at the lowest level on record going back to January 1948. Order backlogs have fallen to the lowest level since ISM began tracking the Backlog of Orders Index in January 1993. Manufacturers are reducing inventories and shutting down capacity to offset the slower rate of activity."

To read the entire release click here.

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"Maximizing Value from Shared Services: An e-Procurement Success Story" Webinar Scheduled for Jan. 30

Date:  Friday, January 30, 2009
Time:  2 p.m. EST / 11 a.m. PST
Duration:  This no-cost, streaming-only Web seminar is 60 minutes long.

The move to a shared services structure can deliver the first level of efficiency for any large organization looking to achieve savings. But centralizing functions such as accounts payable and procurement is only the beginning; a strategy for extending those efficiencies can take many forms, some more successful than others.

Learn how Lafarge, a world leader in building materials, has developed a shared services vision designed to deliver immediate cost reductions and sustained efficiencies. It begins with the elimination of errors from the implementation of electronic POs and Invoices with the organization's supplier base and extends to full purchase-to-pay.

This seminar is tailored for supply management and accounts payable professionals looking for best practices in shared services and tools — such as e-invoicing and e-procurement to pay automation — that can immediately impact the corporate balance sheet.

Attend and learn to:

  • Establish collaboration between purchasing, accounts payable, finance and other parts of the organization
  • Manage the change a shared services approach requires
  • Develop a vision beyond the initial implementation
  • Establish reasonable KPIs
  • Extend basic e-invoicing value to other business processes
  • Develop a standardized approach to supplier selection
  • Determine where you have gaps and might want to consider professional services

Featured Speakers:

  • Andrew Gablehouse
    Manager, eProcurement

  • Heather McKinney
    Director, Business Process Support and Controls

  • Pete Torrenti
    Regional Vice President
    Quadrem North America

To register, or for more information, click here.

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ISM-NBTA Summit on Travel & Meetings Scheduled for January 27-28 in Charlotte, North Carolina

Travel & Meetings: Supply Management's Critical Role
January 27-28, 2009
Westin Charlotte
Charlotte, North Carolina

The ISM-NBTA summit "Travel & Meetings: Supply Management's Critical Role" is an outstanding opportunity for experienced professionals with oversight responsibilities for business travel and meeting spend within supply management operations.

The conference will focus on the challenges associated with the complex task of managing travel and meetings — the largest indirect spend category. Its goal is to facilitate strategic dialogue between professionals who directly oversee the travel and meetings management functions within their companies and those in the procurement organization who have direct supervision over those functional areas.

The ideal conference attendees are:

  • Senior travel management professionals who report to their companies' procurement (supply management) operations;

  • Senior meetings management professionals who report to their companies' procurement (supply management) operations; and

  • Senior purchasing professionals to whom the travel and/or meetings functions report.

Whether you're a supply management professional or a travel or meetings management agent, a lot of knowledge can be gained from the views and suggested solutions of professionals on both sides of the spectrum.

Register online — click here.

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ISM's Inaugural Women Executive Supply Management Summit (WESMS) Takes Place Feb. 5-6 in San Antonior

February 5-6, 2009
Marriott San Antonio Rivercenter
101 Bowie Street
San Antonio, Texas

  • Don't miss this great learning (and networking) experience.
  • Learn from others who are passionate about supply management.
  • Start building your supply management community.

Take time out of your busy schedule to strengthen your supply chain and your career!

Don't miss this opportunity to network and learn from some great supply management professionals. This is a chance to roll up your sleeves and find out what other organizations are doing to get ahead. These sessions will help you glean skills and gather tools to boost your career and your organization. Look for sessions on improving your influence and persuasion skills and how to land those prime global assignments. Be sure to attend the panel discussion and gain some top-level perspectives.

Who Should Attend This Program

This program is presented for executives, their direct reports and those interested in building their career in supply management. Supply management professionals from all industries and organizations will benefit from these sessions. If you have a passion for supply management and want to network and learn from those sharing your interest, you won't want to miss this program.

In principle and in practice, ISM values and seeks a diverse membership, volunteer leadership and staff. There are no barriers to full participation in the Institute on the basis of ethnic background, gender, creed, age, sexual orientation, national origin or disability.

Program Sponsors
  • Pfizer Inc. — Founded in 1849, Pfizer Inc. is dedicated to better health and greater access to health care for people and their valued animals. Every day, approximately 85,000 colleagues in more than 150 countries work to discover, develop, manufacture and deliver quality, safe and effective prescription medicines to patients.

  • Tyco International — A diversified, global company that provides vital products and services to customers in more than 60 countries, Tyco is a leading provider of security products and services, fire protection and detection products and services, valves and controls, and other industrial products. Tyco had 2007 revenue of more than $18 billion and employs 110,000 worldwide.

Sponsorships for this program are still available. Contact ISM's Sales Department — Kelly Rich at or Trish True at, or call 480-752-6276 extension 3086 or 3061 for specific information.

Conference Information

Register Online!

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ISM's Solution to Improving Your Human Capital Management Strategy: The 2009 Conference Career Center

Take part in this year's Conference Career Center during the 94th Annual International Supply Management Conference and Educational Exhibit, May 3-6, 2009 in Charlotte, North Carolina.

How Does It Work?

ISM offers all Conference participants the opportunity to submit their résumés for consideration. Participating employers will have the opportunity to review submitted résumés and meet with top candidates during the Conference.

Who's Attending?

The ISM Conference hosts more than 2,000 supply management professionals each year. Global attendees are from both the manufacturing and non-manufacturing sectors:

  • 90 percent of attendees have three or more years of experience in the supply profession.
  • 25 percent of attendees have at least one professional credential.
  • 50 percent of attendees have a bachelor's degree and/or some graduate school experience.
  • 29 percent of ISM members have a graduate degree.

What You Receive as a Participating Employer

  • Review résumés in a special online database designated for the event prior to and after the Conference.
  • List job postings, company profile and link to your organization's Web site on the Conference Career Center portion of the Web site.
  • Prescreen your candidates by phone and schedule onsite interviews at the Conference.
  • Interview walk-in attendees.
  • Your own private interviewing room.
  • Lunch daily for up to two recruiters.
  • 10'x10' interviewing space, draped table and two chairs.
  • Access to the Conference Career Center Cyber Café.
  • Company profile and logo in the Conference Guide and Navigator if the commitment is made by March 1, 2009.

2009 Conference Career Center Hours:

Sunday, May 3, 2009   5 p.m. - 7 p.m.
Monday, May 4, 2009  8 a.m. - 3 p.m. and 5:30 p.m. - 7 p.m.
Tuesday, May 5, 2009  9 a.m. - 2:30 p.m.

Employer Participation Fee

The employer participation fee for the 2009 Conference Career Center is $2,150. To participate in the 2009 Conference Career Center, please contact Toni Caserta, manager — Professional Development Services, at 480-752-6276, extension 3095 or by e-mail at

New Career-Building Sessions

In addition to employers looking for today's top talent in supply management, the Conference Career Center will be hosting career building sessions this year:

Monday, May 4, 2009

  • 9:20 am - 10:20 am — Sessions ZB, BF
    "I Want to Become a CPSM®, Where Do I Begin?"

    Karen P. Collins, CPSM, C.P.M., A.P.P.
    Manager, Professional Credentials

  • 10:40 am - 11:40 am — Session CJ
    "Career Transitioning in Supply Management"

    Patrick Knoblock, M.B.A., M.S., B.S.
    Instructor, Management Development Programs and Services
    Pennsylvania State University

    Randy Ingbritsen
    Continuing Education
    Pennsylvania State University

Tuesday, May 5, 2009

  • 8:30 am - 9:30 am — Session ZC
    "The Boomer Exodus — Importance of Succession Planning"

  • 10 am - 11 am — Session ZD
    "Rewriting the Rules — Preparing for the Net Generation"

    Melanie Holmes, Vice President, World of Work Solutions

For more information on the 2009 Conference Career Center, visit the ISM Web site, click here.

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2009 NARTS Program Cancelled

After discussions with various academic leaders, the 20th Annual North American Research and Teaching Symposium on Purchasing and Supply Chain Management (NARTS), scheduled for March 12-13, 2009, has been cancelled. The Institute for Supply Management™ (ISM) apologizes for any inconvenience this cancellation may have created.

The economic challenges experienced globally over the last several months have caused very real challenges for academia and business alike. Feedback from the business and academic communities indicates that budgetary constraints exist at this time. In making this difficult decision, ISM re-evaluated the program's expenses and took into consideration the program's financial impact upon all organizations involved.

We are pleased to report that we received numerous quality papers for this event. ISM would like to thank those educators who submitted papers, as well as many of their colleagues who may have given input for their completion. We also appreciate those individuals who reviewed submitted papers and provided essential feedback regarding the submitted papers. These submissions represent the importance the academic and business community place on supply chain management — and makes the decision to cancel the event even more difficult.

Each year, NARTS surfaces unique and innovative papers from academic professionals across the globe. Although we anticipate that the 2010 program will proceed as scheduled, ISM will notify all concerned parties regarding the status of the event at a later date.

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Web Site of Interest

This month's Web Site of Interest is International Business Etiquette Guides. provides extensive guides to international business etiquette, customs and protocol. These guides — featuring negotiating tactics, business card protocol, appointment-making tips, wardrobe guidelines and much more — are presented alphabetically, from Argentina to Venezuela.

To access Web site, click here.

Please note: This external Internet address contains information created, published, maintained or otherwise posted by institutions or organizations independent of ISM. Links from this Web site, or any other Web site(s) accessible from this Web site, to any product, entity, service, or information, do not constitute a recommendation by ISM. ISM is not responsible for the contents of any other Web site.

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Term of the Day

Today's ISM Term of the Day is: CLASS III CARRIER.

Definition: A classification system of carriers established by regulators that is based on annual operating revenues: motor carriers of property, $3 million; railroads, $20.4 million.

A different Term of the Day is posted on the ISM Home Page ( each day — seven days a week. The Term of the Day is taken from the ISM Glossary of Key Supply Management Terms.

ISM members can access the online Members Only Glossary which includes terms from the private, public, and various industry sectors, and from a wide variety of sources. The Glossary can be browsed alphabetically, or searched by keyword.

To access the online Glossary click here.

If you are not a member but would like membership information click here.

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It's Easy to Subscribe to the Just in ETime Newsletter

The Just in ETime e-mail newsletter delivers ISM- and supply/procurement-related news and updates directly to subscribers' desktops every other week. You'll receive breaking news, such as the ISM Report On Business®, information on upcoming seminars and programs, changes to ISM's certification programs, as well as Web sites of interest to supply/procurement professionals.

It's easy to subscribe to the Just in ETime newsletter, all you need is your e-mail address. Best of all — there's no charge to become a subscriber!

To subscribe to Just in ETime click here.

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Contact Us

Questions/Comments? Contact RaeAnn Slaybaugh.

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