Wednesday, April 16, 2008


EBSCO Industries, Inc.

University of San Diego School of Business Administration


In This Issue ...
  • This Month in the Inside Supply Management® Magazine.  Read more.
  • You Should Expect More from e-Procurement.  Read more.
  • Latest Issue of eDigest: Chemicals Newsletter Now Online.  Read more.
  • CPSM Train-the-Trainer Courses are Here!  Read more.
  • Hospitality Supply Management 2008 Conference.  Read more.
  • Calendar of Events for May.  Read more.
  • Term of the Day.  Read more.
  • Contact Us.  Read more.

This Month in the Inside Supply Management® Magazine

Have you checked out this month's issue of Inside Supply Management® magazine? The April issue is full of useful information and includes the following articles:

  • Safety Issues in Business Travel
  • Young Managers' Perspectives of Supply Management
  • Why CSSL Certification Is Important
  • Reduce Costs Through Training

To access the April Inside Supply Management® magazine's table of contents, which contains links to all this month's articles, click here.

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You Should Expect More from e-Procurement

May 1, 2008
2:00 pm Eastern, 11:00 am Pacific

Don't miss this complimentary one-hour STREAMING ONLY Web event hosted by ISM and sponsored by Quadrem.

Many e-Procurement initiatives, especially in the first wave of deployment, fail to meet expectations. Now that solutions and processes have matured, companies are re-engaging and seeing powerful benefits.

e-Procurement tools have changed. Processes now extend outside the enterprise and supplier collaboration is much more extensive and real. The opportunities for success are significant and the areas for benefits are broader than ever. But, you need three things to move forward with confidence: 1) a strong understanding of where the challenges lie; 2) a re-framed understanding of what you can and should be shooting for; 3) a game plan for how to get there.

Based on customer experiences and market trends, AMR and Quadrem will identify the "then" vs. the "now" and the "how" to take your initiatives to the next level. You can start or re-start with confidence and a sound approach for today's landscape.

This seminar is tailored for supply chain professionals evaluating how to launch, re-launch or extend e-procurement ROI. If you're wondering whether you need a buying application and how to create a business case, this will be helpful. If you have shelved an e-procurement application, this Web seminar will help you get back on track. And if you're looking to extend the value delivery of your current initiative, this Web seminar will give you the ideas you're looking for.

You will learn to:

  • Determine key reasons e-Procurement initiatives fail and how to avoid the mistakes
  • Identify untapped e-Procurement benefits
  • Expand your company's capabilities in category management and shared services
  • Assess the key areas of tools, processes and supplier collaboration
  • Deliver best practices based on innovative customer deployments
  • Develop a foundation for building a business case for purchasing a buying application

For participation details or to register for this complimentary Web seminar click here.

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Latest Issue of eDigest: Chemicals Newsletter Now Online

The quarterly issue of eDigest: Chemicals newsletter was released this week. Highlights from the April 2008 issue include:

  • Pharmaceutical Product Launch Success: A study of top-tier pharmaceutical companies by benchmarking organization Best Practices, LLC shows that marketers play a vital role early on in shaping and planning product strategy — and their employer organizations know it. The study determined marketing activities often begin much earlier now (as much as six years prior to launch) and identifies five tactics that best-in-class organizations used across the board to ensure product launch success.

  • Think Before You Shuffle: You just bought a laptop. Or a flat-screen TV. Or an MP3 player. And unlike your parents' generation, you do not expect it to last forever. Modern consumers are prepared to toss their cell phones aside as soon as they hear the words "free upgrade." What most consumers do not know is that these gadgets contain highly toxic chemicals. When disposed of, they pose serious health and environmental risks.

  • Forecast 2008: Nature to Imitate Art in Automotive Paints: As ecology, nature, the environment — and the fusion of emerging technology with all of the above — begins to register loudly on the collective consumer radar, the automotive industry is taking note. Designers at a recent presentation on the color trends for cars in 2008 and beyond predict vehicles painted in earth tones, silvers, blues, greens and whites will sell big this year, fueled by buyers' increasing environmental awareness.

  • Raw Materials and Energy Expenses: This year, raw materials and energy costs are at the top of small- and mid-sized manufacturers' lists of economic concerns, according to the results of a January Group Outlook Survey conducted by buying consortium Prime Advantage. The study gauged the viewpoints of business owners, vice presidents of procurement and purchasing directors.

  • Assessing the Supply Chain: Accenture's 2007 Global Chemical Industry Supply Chain Best Practices Study gauges the strengths and weaknesses of chemical companies' operations.

  • Recruiting Talent: The energy sector faces the same talent shortage trials as other industries. To help combat it, Ernst & Young LLP — in conjunction with Rice University — surveyed leading international oil and gas HR executives to gauge the challenges of workforce recruiting and retention, and to develop strategies for overcoming them.

Produced in conjunction with the ISM Chemical Group, the eDigest: Chemicals newsletter is a quarterly e-newsletter that provides timely information on supply management topics pertinent to the chemical industry and those purchasing chemicals. Each issue contains articles, facts, strategies, and resources to help you understand the sourcing issues that face this dynamic field.

If you would like to access the April issue of eDigest: Chemicals newsletter click here.

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CPSM Train-the-Trainer Courses are Here!

Get the tools you need to develop and teach CPSM review courses!

You will receive:

  • Instructor Manual with teaching notes, case studies and sample exam questions
  • Access to PowerPoint slides
  • Participant Manual with permission to copy
  • Your name listed on ISM's Web site as a CPSM Review Instructor (must attend full program)

Please note: There is no charge for this course, however, the CPSM Study Guide is a required text.

Program Dates:

  • May 21-22, 2008 — Chicago, IL
  • June 26-27, 2008 (1 1/2 day program only) — Charlotte, NC
  • June 30-July 1, 2008 — Dallas, TX
  • July 23-24, 2008 — Boston, MA
  • August 3, 2008 (1 day program only) — Las Vegas, NV
  • September 16-17, 2008 — Tempe, AZ
  • December 2-3, 2008 — Phoenix, AZ

Most programs grant 14 CEHs for your participation. Please check the ISM Web site for the precise number of CEHs offered by selecting the link to the specific program in which you are interested, as shorter programs offer fewer CEHs.

For more information or to register for this course click here.

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Hospitality Supply Management 2008 Conference

May 14-16, 2008
Hilton Chicago Hotel
Downtown Chicago, IL

ISM's HSM Forum delivers a wide array of educational sessions-everything from selecting safe food suppliers and recall procedures to leadership and sustainable best practices. Take this opportunity to find out what's new and what's on the horizon. This is a chance to ensure you have a fresh, safe, efficient supply chain that delivers quality at the right price. Learn many of the attributes of successful supply chain managers, leadership, best practices and innovation, food safety and recall issues. Plus, green & sustainability issues and supplier diversity.

Join us this Spring — in Downtown Chicago!

Program highlights include:

  • Supply Economics: Trends From a Non-Manufacturing Perspective
    Anthony S Nieves, C.P.M., CFPM, A.P.P., Senior Vice President, Supply Management, Hilton Hotels Corp.

  • Food Recall Procedures and Related Outbreak Litigation
    Keith R. Schneider, Ph.D., Associate Professor, Food Science and Human Nutrition Department, University of Florida
    Denis W. Stearns, Principal, Marler Clark L.L.P., P.S.

  • Selecting a Safe Food Supplier
    Judi A. Lazaro, Director, Customer Relations, AIB International

  • Minority Supplier Development: Recipes for Successful Growth Partnerships
    Sheldon B. Ross, CEO, Hospitality Solutions Corporation

  • The Greening of Yellowstone National Park
    Jim Evanoff, Environmental Protection Specialist, Yellowstone National Park

  • What's Your Type? Building Leadership Effectiveness Through the Myers-Briggs Type Indicator (MBTI)
    Joe Frodsham, Vice President, Executive Solutions, Batrus Hollweg International
    Ashley Hollweg, Executive Consultant, Batrus Hollweg International

  • To Infinity and Beyond?—The Outlook for Commodity Input Costs in the Coming Year
    William G. Lapp, President, Advanced Economic Solutions

Plus, get powerful take-away tools and valuable networking opportunities. Earn 9.25 CEHs!

Testing for the CPSM, CPSM Bridge Exam, C.P.M. and CFPM will be offered Wednesday, May 14th. Register for exams with your conference registration. For CPSM Pilot Exam re-takes, please register directly through ISM Customer Service at 800/888-6276 or 480/752-6276, extension 401.

Join us this Spring — in Downtown Chicago!
Register Now! — Click here.

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Calendar of Events for May

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Term of the Day


Definition: A worldwide federation established in 1947 that promotes the development of global standards to enhance international business interactions. The ISO is comprised of standards organizations from over 140 countries.

A different Term of the Day is posted on the ISM Home Page ( each day — 7 days a week. The Term of the Day is currently taken from the ISM Glossary of Key Supply Management Terms.

ISM members can access the online Members Only Glossary which includes terms from the private, public, and various industry sectors, and from a wide variety of sources. The Glossary can be browsed alphabetically, or searched by keyword.

To access the online Glossary click here.

If you are not a member but would like membership information click here.

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Contact Us

Questions/Comments? Contact RaeAnn Slaybaugh.

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