Thursday, August 3, 2006

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In This Issue ...
  • July Non-Manufacturing ISM Report On Business®: Business Activity at 54.8%.  Read more.
  • Latest JPMorgan Global PMI: Global Report on Manufacturing.  Read more.
  • Education Level Survey Indicates High Interest in the CPSM.  Read more.
  • Upcoming ISM Groups & Forums Conferences.  Read more.
  • Creative Solutions for Building Stronger Supplier Relationships.  Read more.
  • ISM Survey Research.  Read more.
  • Term of the Day.  Read more.
  • Contact Us.  Read more.

July Non-Manufacturing ISM Report On Business®: Business Activity at 54.8%

Business activity in the non-manufacturing sector increased in July 2006, say the nation's purchasing and supply executives in the latest Non-Manufacturing ISM Report On Business®.

The report was issued today by Anthony Nieves, C.P.M., CFPM, chair of the Institute for Supply Management™ Non-Manufacturing Business Survey Committee; and senior vice president — supply management for Hilton Hotels Corporation. "Non-manufacturing business activity increased for the 40th consecutive month in July," Nieves said. He added, "Business Activity, Inventory Sentiment and New Orders increased at slower rates in July than in June. Backlog of Orders, Employment, New Export Orders, Imports, Inventory and Prices increased at faster rates. Eleven of 17 non-manufacturing industry sectors report increased activity in July. Members' comments in July vary by industry but are mostly positive concerning current business conditions. Increased prices, fuel expenses and delivery costs remain areas of concern. The Prices Index increased 0.9 percentage point this month to 74.8 percent. The overall indication in July is continued economic growth in the non-manufacturing sector, however, at a slower pace than in June."

To read the entire report click here.

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Latest JPMorgan Global PMI: Global Report on Manufacturing

Expansions of Global Manufacturing Production and Employment Picked Up in July. Cost Inflation Sharpest Since October 2004.

The rate of expansion of the global manufacturing sector picked up slightly in July, as global demand for manufactured goods remained robust.

The JPMorgan Global Manufacturing PMI - which provides a single-figure measure of overall operating conditions in the world manufacturing sector - posted 55.6 in July, from 55.0 in May and June and its most elevated level for three months.

For the complete JPMorgan release click here.

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Education Level Survey Indicates High Interest in the CPSM

ISM's online education level survey of current C.P.M.s indicates that interest in the upcoming Certified Professional in Supply Management (CPSM) qualification is substantial.

Eighty-four percent of C.P.M.s who have updated their information have earned their bachelor's degrees and meet the minimum requirement to qualify for the CPSM, according to the survey. Of these professionals, approximately 82 percent say they intend to enter into the CPSM qualification program when it becomes available in 2008.

For more information on this topic click here.

If you're an active C.P.M. please participate in the survey, click here.

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Upcoming ISM Groups & Forums Conferences

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Creative Solutions for Building Stronger Supplier Relationships

Web Seminar
Thursday, August 10, 2006

Reductions in the supplier base results in the need for supply managers to build closer relationships with their remaining suppliers. With fewer suppliers, supplier non-performance becomes a concern, as the question arises as to whether you are getting a "fair market price." For the supplier, the risk of losing a key account makes the need to build a closer relationship equally important. Because of these issues, it becomes critical that both the customer and supplier develop a closer relationship; and one of the strongest means for building these relationships is through solutions that can lower operating costs and achieve objectives. This one-hour Web seminar will explore the factors that drive customers toward closer relationships, and how solutions can be used to build these stronger relationships and impact the bottomline.

This Webcast qualifies for one CEH credit at ISM. For full information and to register now for this event click here.

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ISM Survey Research

From time to time, ISM conducts surveys of its members and other audiences to measure the impact of issues or events on the business community and supply management in particular. Research results currently available on the ISM Web site include:

  • Spend Analysis and Supply Base Rationalization
  • Impact of Indian Ocean Tsunamis on the Supply Management Profession
  • Results of the ISM Membership Needs Survey 2003
  • ISM Membership Demographics 2003

To access the results of these research projects click here.

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Term of the Day

Today's ISM Term of the Day is: Total Quality Management (TQM).

Definition: A management approach to long-term success through customer satisfaction. TQM is based on the participation of all members of an organization in improving processes, goods, services and the culture in which they work. TQM is composed of a philosophy and the supporting techniques. The philosophy of TQM includes focus on the customer, continuous striving for improvement, a willingness to suspend judgment and really look at what is happening, and a willingness to work from data rather than opinion.

A different Term of the Day is posted on the ISM Home Page ( each day -- 7 days a week. The Term of the Day is taken from the Glossary of Key Supply Management Terms.

ISM members can access the online Members Only Glossary of Key Supply Management Terms which includes terms from the private, public, and various industry sectors, and from a wide variety of sources. The Glossary can be browsed alphabetically, or searched by keyword.

To access the Glossary click here.

If you are not a member but would like membership information click here.

Help us update this Glossary! If you don't find the term or definition that you are looking for let us know. We will be updating the ISM Glossary in the coming months, and your input will be useful for the new edition. To contact us regarding the Glossary, e-mail:

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Contact Us

Questions/Comments? Contact RaeAnn Slaybaugh.

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