38th Annual Supply Management Program

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Registation Information
Continuing Education Hours (CEHs)

Upon completion of this program, you'll receive 30.75 Continuing Education Hours that you can apply toward recertification. CEHs are awarded based on your full attendance. Established by ISM in 1974, the certification (C.P.M.) program is the first nationally accepted standard of competence and knowledge for the purchasing and supply management field. Those who earn the C.P.M. designation join a select, professional group widely recognized by management and colleagues to be among the most knowledgeable in today's competitive world of purchasing and supply management.

Air Transportation

American Airlines is ISM's official airline carrier. For reservations, call American Airlines directly at 800/433-1790; refer to Index #17520.

Tax Deductions

The Internal Revenue Service may permit an income tax deduction to U.S. residents for expenses (including registration fees, travel costs, meals, and lodging) incurred in pursuit of continuing professional education. Consult your tax advisor for details.

Registration Fee

ISM Member

USD $3,195


USD $3,695

Register early and save.

Add $100 when you register 30 days or less before the program start date.


What Your Registration Includes

Your registration includes a complimentary copy of the ISM Supply Management Knowledge Series. This four-book set is a valuable resource tool for any supply management professional and an excellent base for your organizational library. This $200 value is yours free with your registration to the Supply Management Program.

Prior to the program start date, you will receive a survey from Dr. Flynn, the director of this program. Your responses enable us to deliver a more customized program ensuring that the sessions address your needs and learning objectives as best they can. Be sure to complete the e-mail section of the registration form so that we can send a survey directly to you.

Membership Discount

ISM members receive a valuable discount on programs. If you are not already a member of ISM, now is the time to join. Return a completed membership application with your payment and you qualify for the member pricing.

Special Team Discount

Register three people from the same organization at the same time and the third person attends for $1,500 — that's a savings of over 50 percent on your third registration. All registrations must be placed at the same time. Registrations for Team Discounts must be placed through Customer Service by phone, fax, or mail.

Facilities and Accommodations

The program hotel is the Embassy Suites Phoenix-Tempe, 4400 S. Rural Road, Tempe, AZ 85284. For reservations, call 480/897-7444. For more information about the hotel accommodations, visit www.embassysuites.com. Please make your reservations by February 7, 2005. This is prime tourist season in the Phoenix area, so book early. ISM rate: $138 single/double plus tax and applicable room charges.

Ground Transportation

The Embassy Suites provides complimentary ground transportation to and from Phoenix Sky Harbor International Airport. In conjunction with American Airlines, Avis Rent-A-Car is offering discounted rates to program attendees. Call Avis at 800/331-1600 and refer to AWD Code D006236.

ISM provides a scheduled daily shuttle to and from the hotel and the ISM classroom.

Other Information

The attire for this program is business casual. Smoking is not permitted in classrooms.

To ensure maximum participant interaction and learning, enrollment is limited. Early registration is encouraged. Please review the section "Who Should Attend" before registering.

Early Registration Discount

Save $100 when you register before February 7, 2005.

Agenda and Events

To give you additional time to network and learn from your colleagues, your registration includes continental breakfast and lunch each day, as well as dinner on Tuesday and Thursday evenings at a local restaurant. The program meets at the Embassy Suites on Friday and wraps up with an optional lunch at the hotel. Please see your confirmation letter for specifics about the evening programs, meals and transportation.

ISM Cancellation and Refund Policy

Notification of your cancellation must be received in writing. Cancellations received up to the day prior to the program are subject to a $100 cancellation charge. No refunds once the program has begun. Registrants who fail to attend a program are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute instructors. If the program is not held for any reason, ISM's liability is limited to the program fee.

The ISM Guarantee

Satisfaction with all programs is guaranteed. If you are not satisfied, ISM will provide a complimentary program registration or a refund. Please contact ISM within 30 days of the program in order to receive your complimentary registration or refund.

The Phoenix Metropolitan Area

You may want to arrive early or stay after the program to enjoy the Phoenix, Arizona metropolitan area, home to Arizona State University. With more than 300 days a year of sunshine, and an average high temperature of 75 degrees in March, we recommend bringing your tennis racket and golf clubs to take advantage of the mild climate. Several Major League Baseball teams have spring training camp in the Phoenix area. Check the Major League Baseball Web site for schedules (www.mlb.com). For more information on what the Phoenix area and Arizona have to offer, visit www.azcentral.com/travel.