ISM Professional Seminar Attendee Testimonials


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Find out which ISM seminars your colleagues are attending and what they're saying about their experience. Click on any title to read what attendees are saying about ISM seminars:

Achieving Value-Add through Supply Alliances

Achieving Peak Performance when Purchasing Services

Advanced Purchasing Techniques: Getting to the Next Level

Best Practices in Procurement

Capital Equipment Purchasing: Big Risk, Big Dollars, and Big Results

Commodity Teams: Leveraging Value Across the Entire Organization

Contract Writing Basics: What All the Ts and Cs Mean

Contract Writing for Purchasing and Supply Management: Beyond the Basics

Cost-Effective Supply Chain Management

Developing a Framework of Excellence for Purchasing and Supply Management

Driving Down Costs through Cost/Price Analysis

Effective Strategies: Building Purchasing Value for Your Organization

Fundamentals of Purchasing

Improving MRO Management

Leading & Managing Supply Relationships

Legal Considerations of Software Licensing and Other Technology-Related Agreements

Materials Management: Creating a Seamless Process

The People Side of Global Competency Skills for World-Class Supply Management

Performance-Based Statements of Work (SOW): Maximize Supplier Performance

Power Negotiations: Unlock Your Powers of Influence and Persuasion

Purchasing and the Law: The Basics You Need to Succeed

Reducing and Controlling Cost with Cost-Containment Strategies

Six Sigma: A Process Improvement Tool for Supply Management Professionals

Supply Chain Cost Identification and Reduction Strategies

Supply Management: Tools, Techniques and Strategies for Success


Achieving Value-Add through Supply Alliances

  • "This was a great session and I learned a lot. I will be attending more ISM seminars."
  • "I've attended several ISM seminars and this one was the best."
  • "This course was just right and I learned a lot. The leader did a good job and was very thorough."
  • "There was a good match between the classroom presentation and group exercises. I think the program leader was effective and interesting."
  • "The presenter is extremely knowledgeable on the subject matter of this course and is an excellent presenter."
  • "The material was organized and clear."
  • "Keep this instructor! He has obvious talent, experience, skills, and is a character!" - Tom Schultz, Marathon Oil Co.
  • "This program provided very good group interaction with a good mix of skills, experiences and perspectives."
  • "The instructor did a great job in presenting this material."
  • "This seminar was excellent. The instructor had great experience and knowledge, and kept the class moving at a good pace and encouraged valuable discussion."

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Achieving Peak Performance when Purchasing Services

  • "I recommend this program and instructor to any buyer who is responsible for services."
  • "This seminar delivered just-in-time information I can use in my role within my organization."
  • "I learned a heck of a lot in the last two days - thank you! I now have a full tool box to take back to my department."
  • "I liked that the instructor had a varied background in both public and private organizations so the discussions were relevant to everyone."
  • "This was one of the best seminars for gathering information, not only from the instructor but the participants too."
  • "This program provided invaluable insight on a wide range of purchasing topics." - Cheryl Finley C.P.M., Corning, Inc.
  • "The instructor is very knowledgeable and has a wealth of experience."
  • "I gained a lot of knowledge at this seminar. It was a great opportunity to meet others and learn from them."
  • "I'm very excited about the materials (tools and documents) on disc that will be very helpful." - Jason Began, The Scotts Company
  • "The instructor did a great job and has an excellent presentation style."
  • "The program leader was an excellent instructor."

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Advanced Purchasing Techniques: Getting to the Next Level

  • "The content of this program and the instructor's delivery was very good."
  • "I found the exercises extremely valuable. The content is solid and the delivery is great!"
  • "The instructor was great and the hotel was a good choice." - Mauricio Vargas, Vision Service Plan
  • "This program is very helpful." - Lazaro Eizmendiz, Del Monte Fresh Produce Company
  • "The content for this program was really good!"

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Best Practices in Procurement

  • "The presenter was excellent! I would recommend this seminar to anyone."- Marc Miller, Media General, Inc.
  • "This seminar helped a lot and I learned a lot." - Suzanne Sellers, Regional Transportation Authority
  • "I really enjoyed the Internet portion and the future of purchasing."
  • "The information packet was filled with great resources, knowledge and more."
  • "This course provided a great mix of theory and practical information."
  • "It was a helpful class and I will use several of the practices in my area."
  • "The instructor was an excellent presenter and kept everyone involved. This seminar was very informative and interesting."
  • "The program leader is very experienced within the topic area that enhanced the quality of the training."
  • "The program leader is very knowledgeable about a lot!"
  • "The overall program is very good!!!"
  • "The instructor was great!"
  • "I found this seminar to be interesting and full of good information."

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Capital Equipment Purchasing: Big Risk, Big Dollars, and Big Results

  • "This was an excellent program. The subject details and matter, presentation, and the instructor have given me valuable tools to perform better for my organization." - Cynthia Bandur, Amtec Precision Products
  • "I would recommend this program to other purchasing professionals. I would also take another seminar with this instructor!"
  • "I really enjoyed this class. It was very good in content and in scope. What I learned can be applied to other MRO buyers."
  • "I thought the program was extremely effective. The program leader made the material extremely interesting. I cannot think of a way to make this program more effective. I thoroughly enjoyed it."
  • "I learned valuable information and how to apply it in a way that will increase my effectiveness at work. There were also some relevant items that will help my purchasing organization."
  • "This class has been my new courage in dealing with vendors and my own management!"
  • "The instructor is very impressive and knowledgeable. I would take another course with this instructor."
  • "This was a very well-organized seminar and very educational." - Eduardo Magahis, Bangko Sentral ng Pilipinas
  • "This was a great class!" - Doug Pounders, Elkay Mfg.
  • "The instructor was a tremendous speaker and exceptionally knowledgeable and makes capital purchasing seem almost simple by breaking down complex components into step-by-step pieces."
  • "The seminar and materials were explained very well and easy to understand. The program leader had many interesting examples!"
  • "The presentation of the material was excellent and the instructor was exceptional."
  • "The facility was excellent for seminars."
  • "I would recommend this program to my co-workers."
  • "This was a very informational seminar!"
  • "This program provided very helpful and detailed discussion on the nuts and bolts of capital equipment purchasing."

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Commodity Teams: Leveraging Value Across the Entire Organization

  • "This seminar was absolutely an excellent experience."
  • "The instructor is very knowledgeable and maintains course curriculum well." - William T. Hubbard, Anne Arundel County Public Schools
  • "Your instructor was better than most of my MBA professors!" - Robert Goss, Thomas & Betts Corp.
  • "This was a great topic. It was good to network with others to learn more about their views, concerns, processes, etc. compared to mine and what you read about." - Victoria A. Lewis, Invacare
  • "The program and materials are very good!"
  • "The presenter knows the material very well and is knowledgeable in various business fields."
  • "I thought this program was great! The instructor was very good and I enjoyed the class."
  • "I absolutely enjoyed the instructor and would attend another ISM program."
  • "The program was very thorough. The take-home handouts are very practical."

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Contract Writing Basics: What All the Ts and Cs Mean

  • "Even though I've been doing contracts for 20+ years and was attending to see 'what was new' I learned a lot more than I thought I would. Excellent course!"
  • "This program turned out to be much more interesting that I had anticipated. The instructor does a great job of combining examples with contract terms and definitions. The hotel was comfortable and very responsive to my requests." - Kim Nagele, J.C. Penny
  • "The class was informative and well done." - James Chodak, University of Rochester
  • "This was one of the best seminars I have attended. The instructor was fantastic and I learned so much."
  • "This seminar provides the tools to increase my value as an employee to my company."
  • "This program presented some eye-opening situations that I can share with my peers and directors." - Sandy Slinkard, Adtra, Inc.
  • "The teacher did a great job presenting and is very qualified, polished and enthusiastic. The course materials were very good for bringing a professional up-to-speed on T & C's." - Mark Christensen, Morinda Tahitian Noni Intl.
  • "The instructor is extremely knowledgeable. Her presentation skills are outstanding. I enjoyed this class and look forward to taking others."
  • "This course provided so much information, both verbally and written, I'm glad I came."
  • "The instructor was excellent. The hotel provided great service." - Phillip Miller, SRP
  • "The instructor was excellent, articulate, and an intelligent presenter."
  • "I learned a lot from this seminar!"
  • "The presentation was outstanding and the discussion was relevant. Great instructor, I will ask for her again!"
  • "I really enjoyed this class and learned quite a bit. I look forward to taking the advanced class in the future."
  • "I think it is beneficial to bring our T&C's to class and I understand them better after this class."
  • "The hospitality of the ISM staff is always wonderful. Thank you!"
  • "The overall content and the instructor were excellent!"
  • "I enjoyed this presentation very much. The instructor was excellent and very knowledgeable." - Kelly Howell, Burlington Resources
  • "The instructor is extremely effective and very knowledgeable."
  • "This class was what I needed for my upcoming contract management tasks at work."

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Contract Writing for Purchasing and Supply Management: Beyond the Basics

  • "This course presented some eye-opening situations that I can share with my peers and directors." - Sandy Slinkard, Adtran, Inc.
  • "This program helped me understand the Terms and Conditions that govern our contracts. The networking and sharing experiences were very valuable."
  • "I can't think of anything that would make this program more effective. The instructor was great, and kept our interest with a lot of information. I'm glad I attended." - Connie O'Leary, Western Kentucky Energy
  • "I really enjoyed this class and learned quite a bit. I look forward to taking the advanced class in the future."
  • "The presenter did a nice job in explaining concepts and keeping the class interested. The real-life examples were very helpful in understanding the concepts. I enjoyed the instructor and would appreciate taking another class."
  • "Overall my impression of this training is that ISM is a very professional and 'classy' operation." - Tom Torgerson, DEMA
  • "The instructor had great enthusiasm and has a broad knowledge of the material and the content being taught."
  • "The instructor was an excellent, articulate and intelligent presenter."
  • "Outstanding presentation and relevant discussion. The instructor was great and I'll request her courses in the future!"
  • "I learned a lot!"
  • "The program leader is above average."
  • "This class was excellent! The instructor was very, very good!!"
  • "The class was excellent. The instructor is very knowledgeable and made the content very interesting. The use of examples was especially useful and interesting!"

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Cost-Effective Supply Chain Management

  • "This program was very good. It met my expectations fully. The instructor had real experience, personality and a breadth of knowledge to make the sessions informative and fun." - John B. Huddle, C.P.M., Clark County Water Reclamation District
  • "The instructor was outstanding! There's no substitute for experience and the real-life examples were very entertaining and right on!" - Dan Pfadt, Sony Mobile Communications
  • "This seminar was a lot of fun. The instructor knows his stuff!"
  • "The presenter was very knowledgeable and interesting and adjusted the program to the participants' needs."
  • "This seminar was very good, presentation was terrific and the class was lively."

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Developing a Framework of Excellence for Purchasing and Supply Management

  • "This is the best seminar I have attended. The presentation was very organized and interesting. It will definitely help me in my day to day purchasing profession." - Dianna McPherson, Hitachi Automotive Products
  • "This was one of the most beneficial seminars that I have attended. Your instructor was extremely knowledgeable of the subject matter and an excellent instructor." - Tina Johnson, King Pharmaceuticals, Inc.
  • "This was a timely program. The content relates highly to current and future contracting, managing suppliers and strategic relationship management for future process improvement."
  • "Thanks, I learned a lot!"
  • "The instructor was one of the best I've had for training, and was very entertaining and interesting." - Nadine Colquitt, Motorola
  • "The teacher was extremely effective and knowledgeable. I can't imagine a more experienced individual to conduct this seminar."
  • "This was an excellent course. It provided everything I was hoping to achieve." - John B. Tennent, MacLean Power
  • "The program leader is a first-rate instructor that is very experienced in the real world and uses proven techniques for delivery."
  • "This was a very good program. I enjoyed it."
  • "Excellent course. I'll be recommending that our company's management attend."
  • "This was an excellent class with a lot of information."
  • "This was one of the better seminars I have attended. The information was very timely and relevant."
  • "This was a very interesting seminar. The information was very good and useable."
  • "The program leader is very knowledgeable in many aspects of purchasing. The up-to-date skills and experiences that were presented were very good."
  • "The instructor was fabulous!"

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Driving Down Costs through Cost/Price Analysis

  • "Excellent program. The instructor kept the team engaged and was very helpful and informative. No one should enter into the supplier community for cost and negotiations without attending this class." - Bobbie Bream-Kern, AT&T
  • "This program was a real eye-opener for me. It provided information I can take back to my organization and put into practice immediately, generating significant savings and opportunities not recognized in the past." - Nancy Jackson, ESRI, Inc.
  • "This is an excellent program with a good mix of real-world experience and theory." - Richard P. Johnson, PEPDO Holdings, Inc.
  • "This was clearly the best ISM seminar I have ever attended. The content was excellent and the instructor was exceptional." - Sheila Dews-Johnson, McCormick & Co., Inc.
  • "This is the first ISM course I have taken and it surpassed my expectations. It was every bit as good as other seminars and half the price. The content, size, quality, level of detail was all perfect." - David P. Sherburne, Eastman Kodak Company
  • "This seminar was excellent. The instructor knows his stuff and is the best instructor of any course I have taken." - Doug Forrester, Meria, Ltd.
  • "Excellent! I learned great techniques for cost containment." - Frank Ybarra, Colorado Springs Utilities
  • "This program is the first one I have attended that focused on the detail of negotiations, and understanding the break down to drive costs down. Excellent!"
  • "The program leader was the best part of the seminar. His knowledge, experience and presentation skills were excellent."
  • "Your instructor was very informative and an excellent resource. I was very impressed with him as a speaker."
  • "This instructor is fabulous. If he can make cost analysis interesting and exciting, he's 'Tops' in my book. I will be back for other sessions."
  • "The ISM instructor was dynamite!"
  • "This was a very good program that I'm going to send others from my office to attend."
  • "The course was exactly what I had hoped and needed."
  • "I have been to many motivational programs but have never heard a teacher as exciting, motivational and knowledgeable. I loved his style and humor."
  • "The speaker was very good at presenting and meeting the needs of the group." - Wendy S. Hall, Procurement Professionals

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Effective Strategies: Building Purchasing Value for Your Organization

  • "This was an excellent program and provided information and strategies that can be implemented in today's business environment. It was a great value." - James Diehl, Hoffman LaRoche Inc.
  • "The information presented was very pertinent and critical to the needed solutions in today's business climate." - Dr. Samba Njie, Hewlett Packard Smartbuy
  • "This seminar was great for learning how to move from a tactical to strategic approach. It provided a lot of good ways to approach long-term planning." - Jennifer Humphryes, Cemex
  • "The written materials will provide an in-depth reading to follow-up on the information and to use as a reference source for implementing the ideas."
  • "This was an excellent program. Our senior management staff could benefit from a similar course."
  • "This program was very intense. There was a lot to learn. The hand-outs are a very good source to keep as a reference. The speaker was very knowledgeable." - Pamela McKinnon, UCDHS
  • "This was a very good class. The instructor was extrememly knowledgeable." - Greg Van Suetendael, Bacchus Importers, Ltd.
  • "The content was good and delivered well. The instructor is a good conveyor of valued information."
  • "The program enhanced my thinking on developing strategic plans."
  • "The overall program was presented well and provided excellent documentation - the best I've seen."
  • "This seminar will be most effective when our senior management attends."
  • "The presenter was extremely knowledgeable in the subject matter. The presentation was clear and effective and consisted of practices that related to current issues in the purchasing field."
  • "The instructor's leadership skills enhanced the course. He shared personal experiences and kept the group motivated."
  • "You'll leave this course with a lot to think about and a better defined direction."

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Fundamentals of Purchasing

  • "The instructor was very confident, well-organized and fielded questions in an excellent and professional manner." - Douglas J. Danziger, Maxitrol Company
  • "There was a great mix of conversation, slides and interaction. The instructor was great and highly recommended." - Sherri Fischer, Philip Morris, USA
  • "Overall, this seminar was great. I would not hesitate to attend another course from this instructor." - Brian Benton, DUSA International
  • "I don't think there was anything that could have made this class any better. The content, along with discussion, was very informative. The instructor was great!" - Jeanne Hopkins, Ventana Medical Systems
  • "I thought the instructor was excellent and helped us prepare for more purchasing opportunities." - Pamela H. Lange, CCSD
  • "The program leader was effective in delivery of the materials. I would most definitely attend courses administered by this instructor again." - Carolyn Weekes, EPIX Pharmaceuticals, Inc.
  • "Of all the seminars I have attended in this field, this instructor was the best." - Joyce Alexander, Graftech International
  • "This is the best seminar that I've attended in the past 30 years. It was very interesting and extremely valuable. I leave this seminar with much more confidence in my purchasing abilities." - Alice J. Hardy, OSU Federal Credit Union
  • "This was exactly what I needed. I'm leaving with greater confidence that I can perform my duties in my new position. Thank you!" - Marilee Gallacher, Thermo Electron Corp.
  • "This was an awesome experience. I will perform at a higher level in my job as a result of this session." - David Schermerhorn, Twin Cities Natural Food Co-ops
  • "This course met and exceeded my expectations. The instructor was very enthusiastic about the material and brought a lot of real-world case studies and examples to the discussion."
  • "This program was exceptional." - Juanita Johnson, ADCO Mfg.
  • "I very much enjoyed the instructor's mix of academic approach and real-life experiences. He is extremely knowledgeable of many subjects." - Eric Pratson, Swagelok Manufacturing Co., LLC
  • "This seminar is an exceptional tool for people in the purchasing field." - Ansel A. Rosods, U.S. Postal Service
  • "I really enjoyed this seminar and will definitely recommend it to others."
  • "This content was completely relevant to today's business environment, procurement and how supply should be managed. I very much enjoyed the class and received a lot of useful information."
  • "The course was great and the class involvement really made a difference from just a standard lecture." - Kenneth Coaxum, Pratt & Whitney
  • "I am very new to the purchasing world, but I felt well-informed and that this seminar applies to much of my job." - Traci Crockett, LDS Church
  • "Excellent instructor. The materials were presentedclearly and effectively. I would absolutely recommend this course to others."
  • "The instructor brings animation and real-life situations to the class that keeps you engaged. She was fantastic!"
  • "The program was excellent for providing new ideas and strategies on selecting suppliers and working more effectively with internal customers." - Annette Kerr, Arch Chemicals, Inc.
  • "The instructor was very enthusiastic and motivating. The program was fantastic - Naming it 'Fundamentals' does not do it justice!" - Lisa A. Canavan, JM Family Enterprises, Inc.
  • "The instructor was exceptional. I would like to take other classes!" - Marge D. Taylor, LDS Church
  • "The program leader was very effective and conveyed the material and ideas very well. This course will help me think outside the box."
  • "This is the first ISM seminar I've attended. I'm very happy! The class size was perfect."
  • "The instructor was exceptional and fantastic. She was very well organized and had a very upbeat personality."
  • "This was a very effective three-day class."
  • "I really enjoyed this class and the instructor."
  • "The instructor is great - I will be back for another course!"
  • "This is a good program. I learned a lot and have many concepts that I can apply."
  • "The instructor was one of the most effective teachers I've had the pleasure of learning from."
  • "This seminar will help me to advance in my current position."
  • "The program had an excellent balance of content and examples, and slides. The program leader was highly organized and devoted to our needs. She had a wealth of purchasing knowledge."
  • "I am pleased that I have a GREAT reference guide."
  • "The whole experience was interesting and educational"
  • "The content and the instructor were very effective. Style and delivery of the subjects made the class more interesting."
  • "The instructor maintained our attention and involvement for three days, which is not an easy thing to do. His enthusiasm is very much appreciated."
  • "This seminar was excellent. I can't think of anything that would make it more effective."

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Improving MRO Management

  • "This course spurred a lot of items to look into. If I take the subject matter and apply it to my company and position, I can create a lot of improvements in my company's procurement model."
  • "The class discussions were great to create ideas for practical use. The small class size aided in communication-sharing and networking. This is the liveliest class I've attended."

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Leading & Managing Supply Relationships

  • "This was truly the best program I have attended in many years. The instructor has an excellent command of the subject material and an exceptional presentation style." - Gary H. Braun, CF Industries, Inc.
  • "The instructor was one of the best speakers I've heard and I would attend more of his seminars." - Helen Davis, Landis & Gyr
  • "This course included a good mix of basic and advanced concepts." - Phillip Lockhart, C.P.M., Baxter Healthcare Corp
  • "This seminar includes new ways to negotiate with my suppliers to save on the bottomline. The instructor was very attentive to the needs of the class."
  • "The exercises on how to negotiate fair prices after increasing volume were very helpful."
  • "I will definitely attend another ISM seminar." - Bonnie Gutch, Laboratory Corp of America
  • "The presenter was excellent."
  • "The instructor was an effective presenter with an abundance of knowledge regarding supplier management."

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Legal Considerations of Software Licensing and Other Technology-Related Agreements

  • "This seminar is invaluable in the today's business environment. The instructor was one of the best I've had in recent years. She was very articulate at the 'layman' level and very good at effectively communicating. The real-world examples that came to life with the contracts and legal knowledge behind them. Keep this instructor in your program!!!" - Ann M. Jackson, Northrop Grumman Info Technology TASC
  • "This was a terrific program. Our instructor was clearly passionate and extremely knowledgeable in this field. The content was excellent! It was a pleasure to gain exposure to the instructor's expertise. She his very effective and has a broad range of experiences that have clearly contributed to her incredible amount of knowledge."
  • "This course should be offered several times per year, with the same instructor!" - Mark R. Molaison, McDermott Incorporated
  • "This seminar provided an excellent collection of current examples and case references. The instructor's teaching style was extremely polished and professional. I enjoyed this seminar very much."
  • "I am an IT attorney and learned a lot from this seminar. The instructor is fantastic and an excellent presenter with extensive knowledge."
  • "The instructor is a dynamic individual with outstanding interactive skills."
  • "Legal courses are typically dry and boring but your instructor made it interesting and interactive. He was a fantastic instructor."
  • "This is a high-quality program and I like the tie-in to the procurement process." - Gary McDonald, USEC
  • "The instructor's actual experience with procurement systems/software and legal expertise is an excellent resource for this material."

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Materials Management: Creating a Seamless Process

  • "This program was exceptional and I thoroughly enjoyed it!" - Theresa Munroe, Tesam Tape, Inc.
  • "The program leader was extremely knowledgeable and presented a terrific program. I would highly recommend this program and this instructor."
  • "This seminar is one of the best I've attended." - Hubert Garland, Northshore Mining Co.
  • "Very good instructor, and class format and organization."
  • "The instructor has a great interest in teaching this subject."
  • "This program was everything I wanted it to be."

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The People Side of Global Competency Skills for World-Class Supply Management

  • "The instructor had so much knowledge and interesting experiences to share that I was disappointed when the class ended. She was updated on current events, enthusiastic, intelligent and motivational. Finally, an instructor with some depth and passion for the subject matter - it really makes a difference for the learner - it made it easier and more fun to learn."
  • "This course was an extremely valuable and rewarding global educational experience." - Dale Dzielski, Mantech e-IC
  • "I think that this is by far, the best course that I've attended. I strongly suggest that ISM advocate the attendance to this course!!" - W.J. Ramonas, Bonneville Power Administration
  • "This seminar was excellent and attuned to modern thinking." - Steve Gramm, Dyno Nobel, Inc.

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Performance-Based Statements of Work (SOW): Maximize Supplier Performance

  • "The instructor was able to distill the information without sacrificing content. He was enthusiastic and engaging." - Kimberly Nance, University of Chicago
  • "This program was very informative and a worthwhile learning experience."
  • "This is a great seminar for contract administration and management." - John Aguigam, C.P.M., A.P.P. EMD BioSciences Inc.
  • "The teacher was great and I'll look for more of his sessions. Thanks to ISM for getting us such a dynamic quality instructor."
  • "The class content and the instructor were excellent and delivered a wealth of information."
  • "The instructor was very knowledgeable."
  • "The hand-outs were good and the presentation was both relevant and effective."
  • "The seminar was outstanding and one of the best I have attended. The instructor provided excellent information in a clear and intelligent manner."

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Power Negotiations: Unlock Your Powers of Influence and Persuasion

  • "The program was very useful to my overall long-term goals." - Whitney Green, JM Family Enterprises
  • "I thoroughly enjoyed this seminar. I think it was very informative and the delivery of the material made it exceptional. The relevant stories, conversation and case studies made it easy to stay interested and follow along. The material all flowed together well." - Tracy L. Schoenhoeft, Time Warner Calde
  • "The instructor's experience, skills and real-life examples made this seminar the best I have ever attended." - Craig Slaughter, Monsanto Company
  • "This seminar was very interesting. It brought to life skills I did not know I had." - Jack Durham, Sermatech Aeroforge
  • "This was a very good program to re-emphasize general but critical negotiation concepts." - Jeff Bank, Earnest & Young, LLP
  • "The instructor was very informative and did a terrific job in explaining the program. It was the right program for the right audience. I would highly recommend this class to others, as well as attend future classes taught by this instructor." - Stephen A. Foglio, Thomson
  • "The role-playing exercises were very effective. Good use of real-time examples helped emphasize points."
  • "Not only would I recommend this program to others, I would emphasize the genuine interest of the instructor." - Larysa Cohen, Hoffmann La-Roche Inc.
  • "This was the most interesting seminar I have attended." - Erik Yost, Curtiss Wright Corp.
  • "The presenter was very personable, intelligent and had a good sense of humor. I now have many ideas I can incorporate into my position." - Judith Thompson, SkyePharma, Inc.
  • "This was a very informative conference. I would highly recommend it to others."
  • "This was an excellent and very worthwhile program." - Mark R. Molaison, McDermott International, Inc.
  • "The instructor is very insightful and interesting. This program was just right." - Fonnie Morris, Eltech Systems Corporation
  • "The content was very good and the case studies were very helpful. I liked the hands-on approach to the material."
  • "The instructor was the best and most knowledgeable that I've experienced. He was engaging, dynamic and brings a wealth of experience to the program."
  • "Nothing could make this program more effective. It was the best seminar I've attended."
  • "I was very pleased with the program." - Maria Bastian, Sempra Energy Utilities
  • "I enjoyed the instruction. It was a good mix of personal experiences that make it a better learning experience."
  • "The content, materials and speaker's experiences was good for both first timers and veterans."
  • "Great balance of concepts, interaction and implementation through role-playing. Each session was helpful and educational." - J. Scott Landers, Eltech Systems Corporation
  • "The instructor is very knowledgeable and the examples based on past work experience helped tremendously."
  • "This seminar was one of the best I have attended. The course materials were very well presented."
  • "This was an excellent program that I highly recommend." - Lawrence H. Bond, RMC Industries
  • "This course was very informative and I learned A LOT!"
  • "This course presented many operational examples that will have a pragmatic impact in my line of work."
  • "The program was timely and appropriate for my current needs." - Jason S. Kuntz, Cargill
  • "The instructor did a great job! He had a lot of great examples and obviously has a great deal of experience."
  • "I really enjoyed this class and it gave me good techniques to go back and use."
  • "The instructor was exceptional!" - Jerry Maca, Degussa Corp.
  • "Excellent program, topic and speaker. This seminar kept my attention better than any seminar I've attended." - Tom Hedgepath, Total E&P USA, Inc.
  • "Very informative, I learned from both the instructor and classmates." - Crystal Young, Hitachi Automotive
  • "The instructor was very knowledgeable and an enjoyable facilitator! This has been a great seminar!!"
  • "This course was fantastic! I will recommend it to others."
  • "I was pleasantly surprised with all the materials provided. The instructor really knows the subject matter and made it a really good class!" - Rodney Anthony, RMC Industries
  • "This class was excellent and the instructor was very knowledgeable and organized." - Harry Carter, San Diego Convention Center

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Purchasing and the Law: The Basics You Need to Succeed

  • "I wish I had taken this course a long time ago."
  • "I learned a great deal of information that I didn't previously consider. The program leader was great and made dry information very informative and interesting."
  • "This seminar was a pleasant surprise. It exceeded my expectations." - Diana Beck, Edward C. Levy Co.
  • "This program was full of information that I can take back and implement. It also provided the opportunity to network with other professionals that are dealing with like issues." - Brenda Gibson, Guide Corp.
  • "The instructor was a wonderful speaker. This course could not have been better. Great job!" - Rita Dhingra, Provident Bank
  • "This class was awesome."
  • "I found this program very interesting. I've gained knowledge and understanding of the concepts and enjoyed it!!"
  • "The class is great and very informative." - Marsha J. Thymes, American Honda.
  • "The materials are well prepared and the content was excellent. The instructor was exceptional at providing examples that are relevant and easy to understand." - R. Whittier, Intel Corp.
  • "The instructor for this course was excellent and brought true knowledge to the subject matter. There was a lot of interaction with the class and examples. I would definitely attend another ISM seminar."
  • "The instructor was great. The content was interesting and informative."
  • "This program was good and relevant."
  • "The program leader was one of the best in my experience."
  • "The instructor is one of the best. In the future, I will look for courses taught by this instructor. It's difficult to be away from work for 3-4 days but this course was definitely worth the time."
  • "Overall, the class was great and very informative. I really like the fact that the instructor had real-life experience and is currently in the working in the business world."
  • "This is an extremely beneficial and applicable class for buyers."
  • "This program provided some really good information. The instructor was interesting and the examples he shared helped solidify learning."
  • "I enjoyed this class very much."
  • "The booklet material is very specific and good for future reading."
  • "The overall program was wonderful and very interesting. I learned a lot!"
  • "This class was well developed and organized. The instructor was well informed and made the class enjoyable."
  • "The instructor was by far the best 'teacher' I have ever had at a professional conference. I will definitely attend other conferences with this instructor."

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Reducing and Controlling Cost with Cost-Containment Strategies

  • "This was an excellent program that builds confidence." - Roberta Ball, Nextel
  • "I was extremely pleased with the teaching skills and knowledge of our instructor. The instructor made the class very interesting and up-beat. The technique of involving all attendees increased our ability to learn the material and interact with each other." - Judith A. Turner, Saranac Power Partners LP
  • "The content in this seminar is comprehensive and the presentation approach made it easy to understand. The material was very interesting and relevant to me. Thank you for making the time very well spent!"
  • "I would highly recommend this instructor and this program to other affiliates. It is a great team-building course for supply management professionals."
  • "This is one program that I can take what I have learned, and use it daily." - Elvira Garcia, Criterion Catalysts & Technologies, LP
  • "This seminar has given me great insight and the tools to meet problems head-on." - Royalton Consden, Ruthland Regional Medical Center
  • "I found the information very valuable and the instructor to be very well-informed. Excellent presentation of the materials and quite entertaining!!!" - Judith Walker, IDX Systems Corp.
  • "The instructor was excellent…clear, energetic and extremely knowledgeable about the subject." - Deanie Dimick, bio-Tech Instruments, Inc.
  • "The hotel staff was very friendly and helpful…A+ service!" - Lori Roe, Memorial Hospital of Sheridan County
  • "Great class. I hope to see more in the future! Nice mixture of examples and lecture. The presentation really made the class enjoyable." - Diane M. Pouliot , Blodgett Oven Company
  • "The instructor conducted a lively and dynamic presentation of the topics."
  • "The way this seminar was developed (content and time) made it easy to understand and it was excellent."
  • "This was a great class and the teacher was wonderful."
  • "I can't think of anything that would improve this course. It was great!"
  • "The instructor's presentation really made the class interesting and relevant."
  • "I thoroughly enjoyed this session."
  • "This was a very good class and should be a good tool for my job."
  • "The hotel was in a good location and the staff was extremely helpful." - Linda Bidwell, Bristol Myers Squibb
  • "The content for this course was very good and all very relevant."

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Six Sigma: A Process Improvement Tool for Supply Management Professionals

  • "This is a very good program. I look forward to sharing what I learned with my department."
  • "The instructor for this seminar was great." - Andrea Roper, Sequenom Inc
  • "Our company is moving toward Six Sigma next year. I hope ISM offers more sessions on this topic. I will be back to learn more."
  • "Six Sigma is far more involved than I imagined. I would like to attend more of these types of seminars."
  • "This was a great seminar. Thank you ISM!"
  • "This was a good class with a great instructor"

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Supply Chain Cost Identification and Reduction Strategies

  • "The instructor did an excellent job presenting the materials in a clear, logical, well-articulated manner."
  • "Your instructor is one of the best I have ever encountered."
  • "This is my third ISM class and I was very impressed. The content was great and applying it to the exercises was very helpful."
  • "The program leader did a great job and clearly had the depth of knowledge and experience to handle this material. Delivery and timing were also very good!"
  • "Activity-based costing and TCO are relatively complex but powerful concepts. This class is a good first step to understanding them." - Joseph C. Rasum, Rockwell Automation

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Supply Management: Tools, Techniques and Strategies for Success

  • "Your instructor is exceptional and this seminar will be very valuable in bringing strategic procurement to my company."
  • "This was one of the most timely and informative sessions I've attended. It was a world-class seminar!" - Alma Gentry, East Kentucky Power Cooperative
  • "The instructor's knowledge of the subject was exceptional. Very helpful and has a good understanding of what goes on in the real purchasing world."

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Search our online catalog to learn more about these and other ISM seminars that are coming to a location near you!

For more information or to register for an ISM seminar, contact Customer Service at 800/888-6276 or 480/752-6276, extension 401.