13th Annual ISM Services Conference Materials
December 6-7, 2012
Please note: Larger files will take longer to open.
Thursday, December 6, 2012
- TA — The Art of Procuring Services
John A. Martino, MBA
- TB — Intel's Indirect Procurement Dedicated to Negotiations Center of Excellence
- TC — Facilities Management: Services Planning at Its Best
Maureen A. Donnelly, C.P.M.
- TE — Contracting for Success in Services
- TF — Meaningful Involvement in Services Purchasing
Lisa M. Ellram, Ph.D., C.P.M., C.M.A.
Wendy L. Tate, Ph.D.
- TG — Strategies to Effectively Source and Manage Telecom Services
Mary D. Lewis, MA, MBA
- TH — Understanding the Critical and Important Differences Between Software Licensing and Software as a Service Transactions
Peter J. Frazza, Esq.
Friday, December 7, 2012
- UA — Jumping Over the Barriers
- UB — Buying the Law
Silvia Hodges, Ph.D.
- UC — Developing a Great Services RFP
Mark Trowbridge, CPSM, C.P.M., MCIPS