Integrating Your Services Spend: Next Generation Strategies -- Registration Information

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8th Annual ISM Services Conference
November 29-30, 2007
Phoenix, Arizona


Fees — $795 ISM Members/$995 Nonmembers

Hotel Accommodations:

Please make your own hotel reservations. All sessions are at the Arizona Grand Resort, 8000 S. Arizona Grand Resort Parkway (formerly Pointe South Mountain Resort 7777 S. Pointe Parkway, Phoenix, AZ 85044). For reservations, call 877/800-4888 or 602/438-9000. Be sure to mention ISM to receive the special room rate of $135 Single/Double. The ISM rate is offered until November 1, 2007; rooms sell out quickly so please be sure to reserve your room early. Book online at

The following amenities/services are included in your hotel room rate:

  • Unlimited local calls
  • Unlimited access for credit card, toll free and collect phone calls (Some restrictions apply.)
  • One daily in-suite pot of coffee
  • Delivery of USA Today newspaper Monday-Friday
  • Fitness Center admittance
  • Tennis, volleyball and croquet court time
  • Shuttle to Arizona Mills Mall
  • Incoming/Outgoing fax
  • Admittance to The Oasis Water Park (see web site for hours)
  • High Speed Internet Access


Membership Discount &mdash Regular members of ISM receive a $200 discount on the nonmember program registration fee. If you're not already a member of ISM, send in a completed membership application with your payment and receive the member discount. Visit our Web site at and become a member online.

Team Discount — There is a $25 discount (per person) for organizations registering three or more people for this program. All registrations must be placed at the same time. (This discount offer is not available online.)

Pre-Conference Seminar Savings — Register for the Services Conference and for Strategic Services Procurement: Applying Strategic Sourcing Principles, Seminar #4456, and save $100 on your registration fee.

U.S. Tax Deductions:

The U.S. Internal Revenue Service may permit an income tax deduction to U.S. residents for expenses (including registration fees, travel costs, meals and lodging) incurred in pursuit of continuing professional education. Consult your tax advisor for details.

ISM Cancellation and Refund Policy:

Notification of your cancellation must be received in writing. Cancellations received up to the day prior to the program are subject to a $100 cancellation charge. No refunds once the program has begun. Registrants who fail to attend a program are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute instructors. If the program is not held for any reason, ISM’s liability is limited to the program fee.

The ISM Guarantee:

Satisfaction with all programs is guaranteed. If you are not satisfied, a refund or free program registration will be provided. (All ISM Cancellation and Refund Policies must be followed.)

Ground Transportation:

You are responsible for your own ground transportation.

Food for Thought:

Your full registration includes the following meals and events: Thursday, November 29, 2007, continental breakfast, lunch and a networking reception in the evening. Friday, November 30, 2007, continental breakfast. Your confirmation letter will include details for these events.