The Power of the Services Supply Chain: Strategies for Innovation
Registration Information

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June 8, 2006
St. John's University (Manhattan Campus)
New York, NY


Fees:   $495 ISM Members/$695 Nonmembers

Hotel Accommodations:

Embassy Suites Hotel
102 North End Avenue
New York, NY 10007

New York Marriot Financial Center
85 West Street
New York, NY 10006

The Wall Street District Hotel
15 Gold Street at the Corner of Platt Street
New York, NY 10038
877-667-9541 (hotel)
877-667-9540 (reservations)

Please note: All educational sessions take place at St. John's University (Manhattan campus), 101 Murray Street, New York, NY, 10007.


Membership Discount — Regular members of ISM receive a $200 discount on this program registration fee. If you're not already a member of ISM, send in a completed membership application with your payment and receive the member discount. Or visit our Web site at and become a member online.

Team Discount — There is a $25 discount (per person) for organizations registering three or more people for this program. All registrations must be placed at the same time. Team discounts are only available via fax, phone or mail.

Online Registration — Save $25 when you register on the ISM Web site,

U.S. Tax Deductions:

The U.S. Internal Revenue Service may permit an income tax deduction to U.S. residents for expenses (including registration fees, travel costs, meals and lodging) incurred in pursuit of continuing professional education. Consult your tax advisor for details.

ISM Cancellation and Refund Policy:

If you register for this program and are unable to attend, please notify ISM Customer Service. Notification of your cancellation must be received in writing. Cancellations received up to the day prior to the program are subject to a $100 cancellation charge. No refunds once the program has begun. Registrants who fail to attend a program are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute instructors. If the program is not held for any reason, ISM's liability is limited to the program fee.

Money-Back Guarantee:

Satisfaction with all programs is guaranteed. If you are not satisfied, a refund or free program registration will be provided. (All ISM Cancellation and Refund Policy guidelines must be followed.)

Ground Transportation:

You must arrange your own ground transportation. Ground transportation information is available in the baggage claim areas of all terminals at JFK and LaGuardia airports. Skyline Transportation is one of many transportation options available.

Skyline Transportation
Phone: 212/741-0710

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