The Power of the Services Supply Chain: Strategies for Innovation -- Agenda

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June 8, 2006
St. John's University (Manhattan Campus)
New York, NY

Thursday — June 8, 2006

8:00 a.m. - 3:30 p.m. Registration
8:00 - 9:00 a.m. Breakfast & Exhibits
9:00 - 9:15 a.m. Welcome & Opening Remarks
9:15 - 10:45 a.m. Tools, Technology and Tips to Drive Services Forward
Roy R. Anderson, Vice President Procurement, MetLife

Learn how one organization used policy contracts and automation to move its IT consulting spend into a self-service competitive bid environment.
10:45 - 11:15 a.m. Break & Exhibits
11:15 a.m. - 12:30 p.m. How Change Management Techniques and Best Practices in Sourcing Services Can Improve the Bottomline
Rick Teague, Vice President, Global Supply Management Solutions, Dun & Bradstreet
Jim Kelly, CEO and Managing Principal, JVKelly Group

Hear how Dun & Bradstreet evolved and grew as an organization, while at the same time improved its bottomline by addressing services spend. Learn also how to review the cost of services provided to the organization and to apply best practices to improve services while contributing to the bottomline and continue growth.
12:30 - 1:30 p.m. Lunch & Exhibits
1:30 - 3:00 p.m. How to Implement Dynamic Negotiation Strategies for Services-Related Contracts
Maria Marin, President, Voice of Empowerment, Inc.

Maria Marín will provide you with negotiating techniques, strategies and tactics that apply to managers and executives who are in charge of purchasing services. You will also learn the psychological aspects of negotiation.
3:00 - 3:30 p.m. Break & Exhibits
3:30 - 5:00 p.m. Using Contemporary Sourcing Practices for HR
Frank Callaghan, Senior Director, Global Sourcing, Pfizer Inc.

As corporate services sourcing activity evolves, sourcing professionals have become more involved in supporting the Human Resource (HR) community. As never before, businesses have restructured their business models as a result of 'people cost', and the HR teams that support them.
5:00 - 5:15 p.m. Closing Remarks

Agenda subject to change.

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