Selecting and Implementing Web-based Procurement Software

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Thursday, November 4, 1999


Getting Ready

  • Choosing the Right Team
  • Mapping the Current Process
  • Legacy Issues Identification
  • Re-Engineering the Process
  • Defining the requirements

Choosing a Partner

  • Types of systems
  • Make vs Buy
  • RFP Process
  • Decision Criteria

Engaging the Plan

  • Scope of Work
  • Service Level Agreement
  • Contract
  • Conversion Issues
  • Implementation
  • Customer support & Crisis centers

Continuous Improvement

  • Post Implementation Evaluation
  • Problem Review
  • Clean-up Issues
  • Ongoing Contractor Support
  • Release Methodology
  • E-Commerce Evolution
  • Next Steps


  • Michael T. Smith, founder and president of Thomas Advisory Group, a leader in the field of developing and marketing cutting edge EDI, commercial card, and electronic commerce applications. Over the past 15 years, Michael has held senior positions with several major banks, including CitiBank, USBank, and CoreStates Financial. He was Senior Director with Citibank's E-Commerce division where he managed major efforts for the bank's commercial credit card and electronic commerce initiatives. He served in a similar capacity at USBanks' Corporate Payment Systems group. At CoreStates Financial, Michael served as Director of Commercial Card Services group and Director of the Foreign Exchange Business line. He holds positions on both the Mastercard and VISA Domestic and International Commercial Card Advisory Boards. Michael is a graduate of Drexel University in information systems and finance.


  • Lynn Delcourt, C.P.M., senior program purchasing agent for Bosch, Inc., responsible for the purchase of commodities used in the manufacturing of vehicles. Lynn has 15 years of purchasing experience with the nation's top automotive manufacturers such as General Motors, Ford Motor, and Chrysler/American Motors. More recently, she was with Zenith Industrial and Fisher Dynamics Corporations where she designed and implemented computerized purchasing systems. Lynn has been a Certified Purchasing Manager since 1992, and graduated from Oakland University with degrees in economics and computer science.

  • Jack Parriera, purchasing manager at Visio Corporation, leading supplier of enterprise-wide business diagramming and technical drawing software, with an installed base of more than three million users worldwide. Jack joined Visio Corporation in 1997 and he is responsible for procurement of all goods and services. Jack takes a lead role in the continual re-engineering process from paper-based purchasing to an all systems process. Prior to his current position, Jack worked at Microsoft Corporation. He graduated from Seattle Pacific University with a degree in business administration.

  • Chrys Varnes, C.P.M., director of electronic commerce for Los Angeles County, California. In the early '70's, Chrys designed and implemented a purchasing and financial system for city government run on mainframes with limited functionality. Since then, Chrys has been the manager of central purchasing in the California counties of San Luis Obispo. San Joaquin, Orange, and Los Angeles. In each of these positions, she focused on creating an efficient, customer-focused organization by designing and implementing a variety of automated systems. Most recently in Los Angeles County, Chrys was Project Director for the CAMIS (Countywide Acquisition Management Information System) - a project that included implementation of a purchasing module, enhanced with web-enabled functions, to work in conjunction with a financial legacy system. Chrys recently received her lifetime certification as a purchasing manager from the National Association of Purchasing Management.

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